Program Support Technician

The Virginia Department of Forestry (DOF) is seeking a qualified candidate for the position of Program Support Technician (PST) for the Office of Communications and Utilization and Marketing program. Based in the agency’s Headquarters in Charlottesville, this position will report to the Director of Communications and provide administrative and office support to both the Communications and Utilization and Marketing teams.

Duties

• Maintain a working knowledge of agency activities, resources, services, information and updates.
• Work with appropriate agency topic experts to respond to public requests through the agency's main information email box: publicinfo@DOF.Virgina.gov.
• Perform general administrative support functions (coordinate incoming requests for information, staff questions and needs, employee travel arrangements and reimbursements, procurement, eVA orders, invoices and fiscal support).
• Work with the Utilization and Marketing Manager on developing progress reporting and scheduling of long-term projects.
• Aid in maintaining current information for agency databases.
• Aid in resolving order/product issues with vendors.
• Aid in event planning, implementation and support.
• Manage the master list of all agency publications; current and archived.
• Maintain the publication archive in accordance with the requirements of the Library of Virginia (LVA).
• Maintain active publication storage and facilitate distribution.
• Maintain and monitor publication inventory.
• Manage Communications storage areas in an organized and accessible manner.
• Manage exhibits, AV equipment and event materials used by program staff.

Qualifications

• Excellent written, oral and interpersonal communications skills.
• Strong interpersonal skills.
• Customer service skills.
• Attention to detail: organized, handling expense reports, updating databases, and managing documents.
• Experience with using a PC and proficiency in Microsoft Office (primarily Word, Excel, PowerPoint).
• Capacity to handle confidential information, represent DOF professionally and communicate clearly across all levels of the agency.
• Strong teamwork skills for collaborating, developing new processes, and maintaining open lines of communication with colleagues.
• Valid driver's license.

Additional Considerations: Writing experience writing for multiple audiences a plus. Commonwealth of Virginia state agency experience a plus.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The Virginia Department of Forestry is an Emergency Response agency, as such, all employees may be required to provide support during emergency situations; this may include nights, weekends or holidays as the need arises.

Contact Information

Name: Kristina Estep
Phone: 434-529-7244
Email: kristina.estep@dof.virginia.gov