Program Support Technician

About the role

The Program Support Technician will provide a variety of technical and administrative support services to the assigned regional office within DEQ. This position follows a hybrid work schedule to include both in-office and telework. Candidates must be able to work from the assigned work location in Virginia.

Responsibilities

• Assisting clients
• Providing word processing services
• Processing both incoming and outgoing correspondence
• Maintaining compliance and files
• Administering FOIA activities within the region
• Supporting other regional administrative duties, as needed, such as vehicle use logs
• Performing database management by maintaining regional databases
• Providing periodic status and compliance reports from Agency databases within time allotted by agency and regional policy
• Providing customer assistance by handling telephone and email queries

Qualifications

• Working knowledge of office practices and procedures
• Knowledge of and experience with word processing and report preparation using computers
• Working knowledge of database operation and management, personal computer operations (word processing; spreadsheet; database software)
• Demonstrated effective oral and written communication skills to include proper spelling, grammar, and punctuation
• Demonstrated ability to perform a wide variety of secretarial and support functions

About the Virginia Department of Environmental Quality

DEQ is the primary environmental permitting agency in the Commonwealth of Virginia. It is responsible for administering laws and regulations related to air quality, water quality, water supply, renewable energy, and land protection. Through the dedication and work of over 800 employees across six regional offices and the Central Office in Richmond, DEQ issues permits, conducts monitoring and inspections, and enforces the law.