Program Support Asst (OA).

About the role

Provides specialized and general clerical assistance to the office of the Long Island National Cemetery. Performs general clerical support in office with copying, filing, storing stock items. Assignments can vary involving routine and non-routine office functions such as preparing documents and correspondence, sorting, copying, and filing. Prepares reports for Cemetery Administrators use. Serves as purchase card holder and time keeper. Represents the Long Island National Cemetery meeting funeral directors, families and honor guard members who are attending committal services or burials at the Cemetery. Provides information to bereaved family members concerning gravesite and marker information. Retrieves gravesite information from the KIOSK or BOSS (electronic burial register) in assisting families locating loved ones' gravesites.

Responsibilities

• Serves as purchase card holder and time keeper.
• Represents the Long Island National Cemetery meeting funeral directors, families and honor guard members who are attending committal services or burials at the Cemetery.
• Provides information to bereaved family members concerning gravesite and marker information.
• Retrieves gravesite information from the KIOSK or BOSS (electronic burial register) in assisting families locating loved ones' gravesites.
• Duties may include but are not limited to: maintaining control of traffic to the cemetery, directing funeral corteges so as to keep all family members together, accompanying families to committal shelters and gravesites, providing veteran burial benefit information to family members and visitors, answering general questions of family and visitors, assisting visitors and family members locating gravesites.
• Performs public outreach as needed.

Requirements

Must have the ability to type at least 40 words per minute. Must possess and maintain a valid state driver's license.

Qualifications

• GS 06 - Specialized Experience: Preparing graphs, charts, presentations, maintaining a database system; scheduling appointments; coordinating meetings and scheduling conferences; establishing and maintaining an efficient filing and reference system for all files; using automated data processing equipment to generate a variety of reports; typing letters, memos, reports, etc. in final form; processing incoming and outgoing materials such as correspondence, reports, memorandums, and other forms of written communication; establishing priorities and setting deadlines; gathering data; preparing reports, etc.
• GS 07 - Specialized Experience: Analyzing data; preparing graphs, charts, presentations, maintaining a database system; tracking and resolving claims; scheduling appointments; coordinating meetings and scheduling conferences; establishing and maintaining an efficient filing and reference system for all files; using automated data processing equipment to generate a variety of reports; typing letters, memos, reports, etc. in final form; processing incoming and outgoing materials such as correspondence, reports, memorandums, and other forms of written communication; establishing priorities and setting deadlines; providing an interpretation of policies; gathering data; preparing reports, and making recommendations or determinations; develop findings, recommendations, and justifications, etc.

Competencies

• Budget Administration
• Communication
• Computer Skills
• Critical Thinking
• Self-Management
• Writing

Physical Requirements

• Sits comfortably to do the office work.
• Walking, standing, bending, carrying light items, operating a government sedan or van.

Education

No educational substitution at this grade level.