Program Support Associate

Responsibilities

• Drive Johnstone Supply NJ’s customer sales program initiatives
• Work within the sales operations team to implement all sales and marketing programs, solutions, and enhance the customer communication experience
• Support a collaborative vision in the marketplace and execute that vision
• Communicate and execute revolutionary programs to support and engage customers

Essential Job Functions

• Implement and execute all sales and marketing programs, solutions, and enhance the customer communication experience
• Provide administrative support, perform research, customer follow-up, create reports, and maintain spreadsheets to deliver insights and information regarding markets, competitors, customers, and effectiveness of campaigns and programs
• Process and manage submissions, applications, and documentation for company programs and activities
• Plan and assist with logistical aspects of company programs and activities
• Contribute to internal company communications, including newsletters, memorandums, and documents to all branch team members within the region
• Develop and execute showroom merchandising strategies
• Provide intelligence gathered within the market to support market research for determining brand perceptions, understanding customer needs, evaluating market penetration, and analyzing competitors

Qualifications

• Typically requires a bachelor's degree in sales, marketing, communications, or related field/experience, with 1-2 years of applicable experience in marketing, account management, or a business support function
• Familiarity with the HVAC industry and products preferred but not required
• Familiarity with the operation of Microsoft software and ability to work with the MS Office Suite, reporting software, business intelligence, web analytics tools
• Experience with ERP software, a plus
• Excellent English language and grammar, with proven written and verbal communication skills
• Focused, disciplined, and super organized with high level of personal enthusiasm and self-motivation
• Able to maintain momentum on big picture goals and projects and also jump into day-to-day tasks
• Ability to contribute to planning and strategic thinking
• Outgoing personality with strong communication skills
• Customer focused

Physical Demand

• Spend significant time sitting, or standing, walking the facility
• Occasionally required to climb or balance; stoop, kneel, crouch, or crawl
• Taste or smell
• Lift up to 50 pounds

Company Values

• Safety: Always prioritize safety, both at work and at home, while ensuring those who work for you work safely.
• Customer Focused: Take the perspective of those we serve, anticipate their needs, and respond quickly.
• One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
• Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
• Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.

Benefit Overview

• Competitive wage
• Health and wellness benefits including medical, dental, vision coverage, and options for supplemental care
• Resources to take charge of well-being, including virtual care/telehealth options
• Employee referral bonus program
• Tuition reimbursement
• Employee service milestone recognition program

Compensation

$62,000.00 - $67,000.00/yearly

Shift

Monday - Friday 8am - 5pm