Program Support Associate

Responsibilities

• Drive Johnstone Supply NJ’s customer sales program initiatives.
• Work within the sales operations team to implement all sales and marketing programs, solutions, and enhance the customer communication experience.
• Support a collaborative vision in the marketplace and execute that vision.
• Communicate and execute revolutionary programs to support and engage customers.

Essential Job Functions

• Implement and execute all sales and marketing programs, solutions, and enhance the customer communication experience.
• Provide administrative support, perform research, customer follow-up, create reports, and maintain spreadsheets to deliver insights and information regarding markets, competitors, customers, and effectiveness of campaigns and programs.
• Process and manage submissions, applications, and documentation for company programs and activities.
• Plan logistical support.
• Make recommendations and ensure clear execution of internal company communications, including newsletters, memorandums, and documents to all branch team members within the region.
• Contribute to showroom merchandising strategies.
• Proofread and communicate marketing materials including emails, presentations, newsletters, and collateral.
• Possess intelligence gathered within the market to support market research for determining brand perceptions, understanding customer needs, evaluating market penetration, and analyzing competitors.

Internal Relationships

• Work closely with members of the marketing, counter sales, inside and outside sales teams.

Company Values

• Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.
• Customer Focused: Take the perspective of those we serve, anticipate their needs, and respond quickly.
• One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
• Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
• Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.

Benefit Overview

• Competitive Paid Time Off (PTO)
• Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediate vesting
• Holiday pay – we recognize and pay our employees for 7.5 holidays per year
• Paid Parental Bonding Time
• Employer subsidized medical, dental, and vision plans
• Employer paid life insurance and short-term disability
• Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance
• 24/7 Access to virtual care/telehealth options
• Health Savings Account (HSA) with employer contribution; Flexible spending accounts (FSA)
• Wellbeing program with opportunity to earn reduced medical costs
• Employee Assistance Program (EAP) for you, and your family
• Tuition reimbursement
• Employee referral bonus program
• Employee service milestone recognition program

EEO & E-Verify Participating Employer