Program Supervisor, Short Term Housing Program

About the role

Position: Program Supervisor. Reports to: Program Manager. Location: 27 Winthrop Street, Brooklyn, NY 11225.

Responsibilities

• Understand all aspects of contract requirements and communicate this understanding to staff.
• Train staff in program responsibilities, processes, and procedures, and ensure that all staff meets contract requirements in their daily work.
• Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements.
• Coordinate and supervise all day-to-day activities of direct reporting staff.
• On a periodic basis, observe direct reporting staff engaging with clients and/or supervisory staff.
• Conduct weekly client progress reviews with staff.
• Conduct periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients.
• Provide crisis counseling to clients as needed.
• Prepare contract reports and statistical information for both CAMBA management and funder use.
• Complete program forms and reports for the agency’s finance, payroll and human resources departments as required.
• Assist in the analysis of program and demographic data to make programmatic improvements.
• Organize onsite and offsite training opportunities for professional development of staff.
• Confer with the Senior Vice President on programmatic and operational matters.
• Attend staff/funder/outside agency meetings as requested.
• Review and sign time sheets.
• Prepare performance appraisals for direct reporting staff.
• As needed, conduct initial intake or assessment of clients and/or clients’ families and periodic reassessments.
• Prescreen clients over the telephone for eligibility and schedule intake appointments as needed.
• Plan as needed, coordinate and facilitate social/peer support events, including group facilitation for clients.
• Other duties as assigned.

Requirements

Bachelor's degree (B.A.) and two years of applicable experience.

Qualifications

• Relevant experience as described above, preferably in a mid-sized (250+ employees) organization.
• Knowledge about, understanding of, and ability to work closely with persons who are chronically homeless and/or living with HIV/AIDS and related issues.
• Familiarity with housing in congregate/transitional settings.
• Excellent written and verbal communication.
• Computer literacy in Microsoft Office Suite.

Benefits

CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

Pay

Compensation: $59,000 annually.

Schedule

Status: Full-time (35 hours per week).