Program Supervisor, Residential Rehabilitation

Program Management

Implements and maintains systems for continuous quality improvement in designated program area(s).

Helps to ensure that the program’s mission and its services are carried out effectively and efficiently in designated program area(s).

Maintains smooth day-to-day operation of assigned program activities and service delivery.

Affairs the assessment, coordination, and implementation of service needs of clients assigned to designated program area(s).

Meets the changing needs of clients and changes in the health care services delivery system.

Ensures coordinated services to clients through effective interface with various program components and with external service providers.

Manages the maintenance of designated program space(s), equipment and supplies, as necessary.

Staff Management

Participates in the hiring process, training and ongoing supervision and evaluation of staff in designated program area(s).

Aids staff with plans to enhance professional growth including external and internal training and education.

Reviews credentials, experience and performance of assigned staff and grants privileges for performing duties of job description at time of hire and as needed thereafter.

Teaches, coaches and models skills for Site and Shift Leads and direct care staff, including psychiatric rehabilitation skills, motivational techniques and cognitive behavioral techniques.

Maintains staff, students, and volunteers for assigned program area(s).

Participates in on-call rotation, which involves being available at all times via telephone, problem-solving client and staff issues, and providing coverage as needed.

Develops and manages monthly staff coverage schedules and develops coverage plans as needed.

Budgetary Responsibility

Ensures applicable program costs are maintained within budget.

Monitors service utilization to achieve budgeted revenue targets in designated program area(s).

Compliance and Reporting

Ensures compliance with applicable licensing, regulatory, funding, and accrediting bodies for assigned program area(s).

Implements and monitors information management systems that produce accurate information for reporting, evaluation and planning and decision-making purposes.

Ensures that current, accurate and complete documentation related to all assigned service functions is maintained.

Prepares assigned program area(s) for external program and facility site reviews. Implements correction plans.

Client Relations

Establishes and maintains positive relationships with individuals served, families, and referral sources, and purchasers of service, staff and other service providers.

Ensures safe work environment in designated work areas.

Participates in team meetings and attend other management meetings as assigned.

Observes and reports any changes in individual’s conditions, physical and/or mental health.

Manages difficult or emotional individual situations, respond professionally for requests for assistance and support.

Assesses for health and safety and takes action with individuals, groups and environment(s).

Responds to crisis situations safely and effectively.

Thoroughly documents all services.

What You'll Get From Us

A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation.

Comprehensive medical, dental and vision benefits for benefit eligible positions.

403b retirement match.

Generous paid-time-off for benefit eligible positions.

Complimentary Employee Assistance Program (EAP).

Generous mileage reimbursement program.

What We Need From You

A high school diploma (or equivalent) and at least two years’ experience is required.

A bachelor’s degree in related field and supervisory experience is preferred.

Requires one of the following certifications at time of hire and continuously throughout employment: Geriatric Nursing Assistant (GNA), Certified Nursing Assistant (CNA), or Certified Medicine Assistant (CMA).

Knowledge and or experience working with older adults with complex medical needs is required.

Ability to understand the program budgetary process.

Must possess a valid state Driver’s License with a driving record that meets Sheppard Pratt regulations.

Must have access to a 4-passenger vehicle that meets Sheppard Pratt inspection and vehicle insurance that names employee as insured driver.

Requires On-Call availability.

Pay

The pay for this position is a flat rate of $53,560.

Schedule

Not specified.