Program Manager, Volunteers Services and NextGen Initiatives

Essential Job Duties and Responsibilities

• Implements strategies for targeted outreach to engage both individuals and organizations with JFCS and to recruit volunteers, attracting a cadre of trained, motivated, and engaged volunteers to support JFCS' programs and clients
• Collaborates with other regional staff to develop new projects, programs, and experiences for engagement of the San Francisco community with JFCS, including programs focused on families, retirees, and young professionals
• Manages direct service volunteer programs in the San Francisco region engaging volunteers with senior and adult clients to provide meaningful volunteer opportunities. Engaging volunteers with food bank opportunities Café by the Bay, Chicken Soupers, as Friendly visitors, and other programs as developed
• Responsibilities include assessment of clients referred to the program; recruitment, screening, and training of new volunteers; matching clients with volunteers and providing on-going support to volunteers to ensure success and to help solve problems that arise
• Acts as liaison between client, volunteer, and case managers to ensure that appropriate resources are provided to address client needs
• Manages volunteer inquiries, and follows volunteer screening, orientation, and training procedures that prepare volunteers for the range of services they provide and effectively link volunteer service to Jewish values and traditions
• Leads the development and execution of dynamic JFCS NextGen program across regions, including initiatives such as NextGen Community Connection, the Young Adult Leadership Association, the NextGen Community Council, and JFCS NextGen Leadership Speaker Series, while continuously innovating and expanding programming to engage and empower the next generation of leaders

Job Qualifications

• Bachelor's degree or equivalent combination of education and experience required
• Minimum of 3 years of relevant professional experience in volunteer management or a related field of work, preferred
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Drive) required
• Knowledge of Jewish traditions, holidays, and customs; knowledge of Jewish organizations in San Francisco, previous experience working in the Jewish community preferred
• Experience facilitating large groups and ability to inspire volunteers through group presentations
• Excellent networking and outreach skills and ability to clearly present program goals and to work collaboratively with diverse staff
• Able to work occasional evenings or weekends to support programs, events, or community engagement activities