Program Manager, Alumni Communities

About the role

The Wisconsin Foundation and Alumni Association (WFAA) is a private, nonprofit corporation that encourages gifts to the university and connects alumni and donors with UW–Madison. In 2014, the UW Foundation merged with the Wisconsin Alumni Association to better serve a growing population of alumni and donors.

Responsibilities

• Manage WFAA’s international alumni chapter network, providing oversight, volunteer engagement, and facilitating administrative support.
• Lead processes, resources, training, and communications that enable a strong, sustainable volunteer-led program.
• Build and maintain positive relationships with international alumni leaders.
• Establish best practices for engagement.
• Ensure alignment with WFAA and university priorities.
• Serve as project manager for divisionally sponsored events and activities.
• Collaborate with campus partners in advancing UW–Madison’s international engagement and advancement goals.
• Work occasional evenings and weekends as business needs dictate.
• Work in the office at least two days weekly.

Requirements

• Bachelor’s degree or equivalent professional experience
• 3+ years’ full-time professional experience with program planning, event implementation, customer service and/or relationship/volunteer management
• Experience in international relations, cultural awareness or global engagement
• Ability to collect, analyze, and present data to inform programmatic and strategic decisions
• Excellent oral and written skills; at ease when speaking and presenting ideas in a group setting
• Willingness to share knowledge and initiate knowledge transfer
• Ability to work independently, take initiative, demonstrate engagement in projects and meet deadlines
• Deliver and receive feedback objectively for the good of the team and the project
• Ability to manage multiple priorities

Qualifications

• Experience in higher education advancement and working with volunteers and donors is preferred
• Experience using constituent databases and presentation software
• High degree of proficiency in Microsoft Office (Word, Excel and Outlook)
• Acumen to learn and utilize software, databases and other technology resources and tools