Stewardship and Engagement Program Manager

Job Requirements

Why Choose Spartanburg Regional Healthcare System

Spartanburg Regional Healthcare System is a mission-driven, community-focused healthcare organization that has served the Upstate for more than 100 years. Through the Spartanburg Regional Foundation, SRHS connects generosity with impact by supporting patient care, innovation, and programs that improve lives across our region. The Foundation team partners closely with donors, clinicians, and leaders to ensure every gift is meaningful, valued, and aligned with our mission. This role plays a key part in strengthening trust, engagement, and long-term philanthropic relationships.

What You Bring To The Table

• Educational Foundation Bachelor’s degree in Business, Communications, Healthcare Administration, or related field
• Professional Experience 2 to 5 years of nonprofit development, donor relations, communications, or related experience
• Extra Skills That Set You Apart: Experience in nonprofit, healthcare, or higher education environments; Familiarity with Blackbaud Raisers Edge

Donor Stewardship and Recognition

• Designs and manages a strategic, tiered stewardship plan for donors and grantors at all giving levels
• Ensures timely, personalized stewardship aligned with donor intent, recognition preferences, and gift agreements
• Oversees donor recognition initiatives including physical signage and digital displays
• Collaborates with development and executive teams to support acknowledgment letters and emails for donors and honorees
• Coordinates donor engagement activities such as events, tours, recognitions, and ceremonies
• Maintains a structured calendar for recurring stewardship touchpoints

Annual Appeals

• Designs and develops compelling direct mail and electronic appeals
• Ensures timely distribution of all appeal communications
• Maintains accurate and current mailing lists
• Coordinates with Marketing and internal production teams for development and distribution

Impact Communications and Reporting

• Partners with clinicians and program leaders to gather outcomes, stories, and metrics that demonstrate donor impact
• Creates stewardship reports, newsletters, and personalized donor updates
• Maintains templates and style guidelines to ensure consistent branding and messaging

Process, Data, and Integrity

• Ensures accurate gift designation and fund utilization reporting
• Maintains documentation for donor preferences, naming opportunities, and recognition standards
• Ensures stewardship activities are documented in the CRM and aligned with reporting requirements
• PARTNERS WITH FINANCE AND PROGRAM LEADERS TO COMMUNICATE FUND BALANCES, EXPENDITURES, AND OUTCOMES

Measurement and Continuous Improvement

• Uses data and analytics to evaluate stewardship effectiveness
• Recommends enhancements to donor communications, automation, and engagement strategies