Program Manager, Engagement and Outreach

About the Role

Stanford Graduate School of Business is seeking a Program Manager, Engagement and Outreach, to support the school's most influential volunteer communities, including the Dean's Advisory Council and a growing portfolio of alumni boards and councils. This role offers the chance to work closely with some of Stanford GSB's most influential and engaged alumni leaders and to play a direct role in championing and stewarding the volunteers who provide strategic counsel, advocacy, and support for the school's mission.

The Program Manager owns operational management across board and council activity, including planning and executing logistics for high-visibility meetings, managing budgets, maintaining board and community management systems, and designing onboarding and offboarding experiences for council members. This role spans the full lifecycle of board and council members, from prospective to current to former, with ongoing attention to refining policies and procedures that improve the program's experience and efficiency.

Data hygiene is critical, involving regular audits to ensure accuracy, alongside data analysis and reporting that surfaces engagement trends and informs recommendations. As a trusted point of contact for alumni volunteers, C-suite stakeholders, and their support staff, this person partners closely with colleagues across External Relations and the broader campus community to coordinate support for boards and councils. There is also an opportunity to contribute to special projects and institutional initiatives as they arise.

Unique Duties

• Own end-to-end operational logistics for twice-yearly council meetings and occasional virtual gatherings, including venue coordination, materials and collateral, and day-of execution as applicable.
• Manage board and volunteer management systems (e.g., Airtable, BoardEffect), including data hygiene, ongoing data audits, and platform administration, while developing strategies to strengthen community engagement through these tools.
• Oversee the board and council lifecycle to ensure consistency and continuity of volunteer experience, engagement, and process.
• Build and maintain relationships with executive assistants and support staff for C-suite-level stakeholders and Advisory Council members.
• Lead an External Relations community of practice to align and strengthen support of boards and councils across the school.

Responsibilities

• Independently implement, administer, and evaluate day-to-day activities of the unit, function, or program by identifying and executing tasks and objectives, making recommendations that impact policies and programs, and assigning resources to achieve the goals of the program.
• Collect and analyze data, create reports, review and explain trends; formulate and evaluate alternative solutions and/or recommendations to achieve the goals of the program or function.
• Analyze and interpret policies; develop, revise, and implement procedures for program or function.
• Represent the program or function as the key contact and subject matter expert within the department, unit, or school. Commit resources and provide information and/or training. May also represent the program or function to external/internal stakeholders and constituencies.
• Organize and/or participate in outreach activities that may include developing communications and training, planning/promoting events and/or conferences.
• May participate in development of budgets, monitor, and approve expenditures. May perform limited forecasting and provide recommendations that determine the budget.
• May direct staff to perform various tasks and assignments. May also supervise staff.

Requirements

Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.

Skills

• Demonstrated ability to prioritize own work and multi-task.
• Demonstrated excellent organizational skills.
• Demonstrated ability to take initiative and ownership of projects.
• Ability to communicate effectively both orally and in writing.
• Ability to routinely and independently exercise sound judgment in making decisions.
• Demonstrated experience working independently and as part of a team.
• Relevant subject matter knowledge.
• Ability to direct the work of others, for jobs requiring supervision.

Schedule

This is a hybrid role requiring several days a week on campus with occasional evening and weekend availability to support events.