Outreach and Engagement Manager

The New York City Mayor’s Office oversees city services across the five boroughs, coordinates public agencies and departments, and manages public property. The administration focuses on affordability, reducing inequality, improving public safety, delivering efficient services, and strengthening the city’s economy. The Mayor’s Office of Mass Engagement (OME) strategizes and executes engagement to reach everyday New Yorkers, shaping policy outcomes, demystifying government, and ensuring accountability to the public. The office is building long-term power for New Yorkers and a city that works for all.

Responsibilities

• Organize the administration’s relationship management for key policy delivery and events, including developing and implementing systems for outreach and coordination across teams (e.g., building stakeholder outreach lists, delegating outreach, and managing follow-through).
• Facilitate collaboration across multiple teams to engage advocates and member-based organizations, and keep stakeholders and constituencies informed of important Administration updates through invitations to events, briefings, and public-facing activities.
• Build, maintain, and share strong relationships with advocates, member-based organizations, and key stakeholders across priority policy areas and other governmental offices.
• Help define the purpose, size, scale, and type of engagement for marquee announcements and public events through collaboration and precise communication across teams.
• Collaborate with the Front Office, Deputy Mayors’ teams, Intergovernmental Affairs, Communications Team, Advance Team, and other relevant agencies and offices to ensure outreach efforts are well-coordinated, strategically aligned, and logistically managed.
• Track and manage engagement activities, maintaining organized records of stakeholder and constituency relationships and outreach touchpoints.
• Anticipate stakeholder concerns and proactively share insights and updates with relevant teams and agencies.

Requirements

• A baccalaureate degree from an accredited college and 3 years of experience in government and/or community organizing centered activities in an area related to the duties described above; or
• High school graduation or equivalent and 4 years of experience in government and/or organizing centered activities in an area related to the duties as described above; or
• Education and/or experience equivalent to the above, with all candidates having at least one year of experience as described in the first option.
• Experience in government and/or community organizing.

Preferred Skills

• Excellent collaboration and ability to build and maintain a wide array of working relationships.
• Familiarity with event production and invite tools such as Luma.
• Ability to stay calm under pressure, including at public events or during emergencies.

New York City residency is generally required within 90 days of appointment, with exceptions for certain City employees who have worked for the City for 2 continuous years and may reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

Pay

$100,000.00 – $110,000.00