Program Director - Before/After School Care
Introduction; Scope of this Policy
The purpose of this Privacy Policy (the “Policy”) is to describe how we collect, use, store, protect, and disclose personal data online and offline either via our websites or related applications. This Policy applies to personal data we collect or use, and applications owned or controlled by Governmentjobs.com, Inc. (DBA “NEOGOV”), including our related brands NEOGOV.com, NEOED.com, PowerDMS.com, Governmentjobs.com, Schooljobs.com, and our mobile app(s) (collectively referred to as the “Services”), or affiliated companies (collectively referred to herein as “Governmentjobs”, "Schooljobs", “NEOGOV”, "we", "us", or "our").
Where We Are a Service Provider
Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job applicants and/or manage their relationship with their personnel. When we provide our Services to our Customers, the Customer generally controls and manages the personal data (which may include sensitive personal data such as biometric information or your precise geolocation information for timeclock tracking, health information, and demographic information like race and ethnicity related to the employment relationship), and we process personal data as a "data processor" or "service provider" (as these terms are defined in applicable data protection laws). Any use of analytics or engagement technologies that process personal data, including tools that analyze user behavior or associate usage with identifiers, are implemented solely as a data processor or service provider in these scenarios, and such data is not used by NEOGOV for its own commercial purposes. Our legal obligations as a processor and service provider are set out in our Customer contracts and policies. Our Customers, and not us, decide what types of personal data to collect to manage their relationships with you. For example, a Customer may choose to enable collection of biometric or precise location data for its employees using our time and attendance product. We process such data only at the direction of that Customer and do not use it for our own purposes.
Personal Data We Collect About You and Why
Identification, account, and contact data, including your name, username and password, professional or personal email address, professional or personal telephone phone number, and account preferences. Create your account, perform and manage our relationship with you and our Customers, and facilitate the relationship between you and our Customers for their hiring and employment purposes. Communicate with you and send you information as part of the Services regarding your questions, comments, requests for information, contests you entered into, upcoming events, newsletters and surveys, technical notices, security alerts, statements and invoices, support and administrative messages, significant updates to the Services or policies, as well as relevant notifications regarding your account.
Profile and employment data including your name, professional or personal postal address, professional or personal e-mail or telephone number, employer name and general location, job title or area of expertise, work experience and performance data, search history, job interest cards, education history, skills, certificates, and licenses. Perform and manage our relationship with you and our Customers, and facilitate the relationship between you and our Customers for their hiring and employment purposes. Provide you personalized recommendations of content, features, and Services, including to enable you to search and apply for jobs, match you with employers and job listings, help our Customers find and contact you, and display targeted notices and messages from our Customers. Make improvements, enhancements, or modifications to the Services through data analysis and research of usage trends, and feedback sessions. Conduct research on social, economic, and sectoral employment and hiring trends. Provide support services, answer your requests, comments, and questions, troubleshoot, and diagnose problems with our Services. Verify your identity, respond to legal requests, enforce our legal agreements where applicable, prevent fraud or potentially illegal activities, maintain security, and screen for and prevent undesirable or abusive activity.
Communications and publication data including communication content within emails, phone and other voice recordings, online forms, chats, forums including our Customer Community, date and time of the communication, and the communication method. Make improvements, enhancements, or modifications to the Services based on your feedback collected through feedback sessions or content you post within our Services or the Customer Community about your experience using our Services. Determine Services, events, newsletters, or contests that we believe will interest you and notify you. Provide support services, answer your requests, comments, and questions, troubleshoot, and diagnose problems with our Services. Verify your identity, respond to legal requests, enforce our legal agreements where applicable, prevent fraud or potentially illegal activities, maintain security, and screen for and prevent undesirable or abusive activity.
Contact preferences data including marketing content preferences, and the status of whether you opted-out of our marketing notices. Manage and track your preferences for communications you receive from us, identify trends in the interactions with our Services, and measure the performance of our communications.