Program Administrative Support Assistant

About the role

Best Point Education & Behavioral Health is seeking a Program Administrative Support Assistant to provide administrative and operational support to our Early Childhood and School Age (ECSA) programs. This entry-level position is ideal for someone looking to build experience in program administration, education, behavioral health, nonprofit operations, and client services.

Responsibilities

• Provide day-to-day administrative support for Early Childhood and School Age programs.
• Maintain accurate client records, files, spreadsheets, databases, and tracking systems.
• Complete data entry and assist with maintaining electronic and paper documentation.
• Prepare, organize, and maintain program materials, reports, forms, and correspondence.
• Auxiliary with documentation required for audits, reviews, licensing, and quality improvement activities.
• Serve as a professional and welcoming point of contact for children, families, staff, and visitors.
• Support communication efforts with families and community partners.
• Assist with surveys, data collection, and feedback processes to support program improvement.
• Maintain confidentiality when handling client and program information.
• Support daily administrative operations at the Madisonville CoStars location.
• Auxiliary with attendance tracking, voucher documentation, and required program reporting.
• Auxiliary with fee collection processes and assist families with payment-related questions.
• Cook up administrative materials, supplies, mail, and payment delivery/pickup processes.
• Auxiliary with planning and preparation for family events, open houses, outreach activities, and program initiatives.
• Occasionally provide classroom and program support to assist with staffing needs and licensing requirements.
• Auxiliary with daily activities, transitions, and child engagement in classrooms.
• Auxiliary with special activities, field trips, events, transportation support, and other program needs as assigned.

Requirements

• High school diploma required. Associate's degree in business administration, education, human services, psychology, healthcare administration, or related field preferred.
• Prior administrative, customer service, education, healthcare, nonprofit, or office experience required.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to learn and utilize electronic databases and recordkeeping systems.
• Ability to work independently while maintaining strong collaboration with a team.
• Professional, dependable, and adaptable approach to supporting children, families, and staff.

Qualifications

• High school diploma required.
• Associate's degree in business administration, education, human services, psychology, healthcare administration, or related field preferred.
• Prior administrative, customer service, education, healthcare, nonprofit, or office experience required.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to learn and utilize electronic databases and recordkeeping systems.
• Ability to work independently while maintaining strong collaboration with a team.
• Professional, dependable, and adaptable approach to supporting children, families, and staff.

Skills

• Organized and detail-oriented.
• Adaptable and professional.
• Strong communication skills.
• Ability to work independently and collaboratively.
• Confidentiality and integrity.

Benefits

Full benefits package includes: Health, dental, and vision insurance; FSA and HSA plans with a match; Retirement plan (403b) with a match up to 4%; Tuition assistance; Public Loan Forgiveness eligibility; Paid time off and holidays; Mileage reimbursement.

Pay

TBD

Schedule

Monday – Friday | 9:30 AM – 6:00 PM