Product Specialist

Eaton is looking for a technically minded Product Specialist to join the Power Systems Division on the business side of Engineered To Order products. This role is based in Waukesha, WI; no relocation assistance is provided.

Pay

The expected annual salary range for this role is $71,000 – $105,000. Salaries are based on candidate skills, experience, qualifications, market, and business considerations.

What You’ll Do

The Product Specialist serves as a skilled technical communicator who prepares accurate, well-written customer proposals based on requests for quotes or specifications. This role uses the Power Systems Division quotation system and collaborates with a dynamic, fast-paced team across sales, engineering, and manufacturing.

Responsibilities

• Create multiple transformer proposals daily based on customer RFQs, specifications, one-lines, and related documentation, ensuring accuracy and completeness.
• Review specifications to confirm customer requirements, product fit, pricing features, lead times, and identify exceptions, alternatives, and special testing or documentation needs.
• Process multiple orders daily by verifying purchase orders and specifications against proposals, resolving discrepancies, assembling documentation for engineering, and managing customer change orders.
• Approve and negotiate pricing within established guidelines using competitive feedback and market knowledge.
• Collaborate with team members to meet proposal deadlines and provide technical support to customers, agents, and internal departments.
• Support quotation programs through training, testing, and improvement suggestions, and act as a liaison between engineering, marketing, scheduling, and customers.
• Apply lean tools for continuous improvement and maintain knowledge of industry standards such as ANSI, IEEE, CSA, and NEMA.
• Participate in ISO work instruction development, customer visits, plant tours, and occasional site visits.

Requirements

• Bachelor’s degree in Engineering or Business.
• Two (2) years of product, customer service, inside sales, or proposals experience in a technical field (may include internships or co-ops).
• One (1) year of experience using ERP and quotation systems.
• Eaton will not consider applicants requiring employment immigration sponsorship for this position.
• No relocation assistance; only candidates within a 50-mile radius of Waukesha, WI will be considered (Active-Duty Military Service members exempt).

Preferred Qualifications

• Electrical or Mechanical Engineering degree.
• Two (2) years of experience in technical marketing, engineering, or manufacturing (may include internships or co-ops).

Skills

• Knowledge of electric power distribution transformers, their components, accessories, typical applications, equipment, systems, and standards.
• Excellent oral, interpersonal, and written communication skills.
• Detail-oriented with the ability to balance multiple priorities and meet deadlines accurately.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint), SAP, or other ERP systems to analyze data and solve routine problems.

Benefits

Eaton provides various Health and Welfare benefits, Retirement benefits, and programs for paid and unpaid time away from work. Specific programs and options depend on eligibility factors such as geographic location, date of hire, and collective bargaining agreements.