Product Owner - EBS Digital Experience
Position Summary
The Product Owner within Employee Benefits Solutions (EBS) leads the product vision and delivery for the Voluntary Benefits Claims experience journey. They collaborate with various stakeholders to define product KPIs, monitor and report on business and customer metrics, and ensure customer experience outcomes.
Responsibilities
- Create a compelling product vision and execute on the product roadmap with measurable outcomes.
- Track and regularly share progress with stakeholders and the team.
- Define Product KPIs, monitor and report on business and customer metrics/outcomes.
- Collaborate with teams across Employee Benefits Solutions, Securian Business Services and Enterprise Technology to elicit, analyze and understand needs, constraints, risk and alignment with organizational strategy and priorities.
- Engage and collaborate with team and stakeholders to create and manage Agile artifacts (e.g. Product Roadmap, Backlog, Release Plan).
- Responsible for accepting product deliverables, prioritizing and maintaining the sprint backlog for assigned products, balancing the requirements of stakeholders.
- Bring the voice of the customer through usability, analytics and survey feedback to deliver features that meet their needs, while also ensuring business outcomes are met.
- Cultivate and maintain an effective relationship with all stakeholders, helping the business create requirements for changes/improvements.
Qualifications
- 3-5 years experience in the product space with demonstrated realized business value and outcomes.
- Strategic, analytical, and results-driven leader with a proven ability to influence stakeholders and develop high-performing, self-organizing teams.
- Strong knowledge of Agile methodologies, including iterative delivery, backlog management, velocity tracking, and continuous improvement practices.
- Exceptional communication, facilitation, and coaching skills, with the ability to align stakeholders, resolve conflict, and drive team effectiveness.
- Strong analytical and problem-solving abilities, coupled with attention to detail and a focus on scalable, business-driven solutions.
- Able to thrive in dynamic environments, balancing multiple priorities while adapting to changing business needs.
- Solid understanding of technical concepts and architectural principles.
Preferred Qualifications
- Experience with insurance products or employee benefits programs.
- Experience with customer self-service portals, Claims experiences and/or marketing.
Pay and Benefits
The estimated base pay range for this job is $89,000.00 - $164,300.00. Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Securian Financial offers a comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including:
- Paid Time Off
- Company-funded pension plan and a 401(k) retirement plan
- Health insurance
- Volunteer time
- Dedicated groups focus on a variety of interests and affinities
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status.