Processing Assistant IV (Child Health)

Duties and Responsibilities

• Registering clients
• Data entry
• Verifying insurance
• Completion of state data forms
• Filing
• Scanning
• Billing
• Maintaining medical records
• Appointment scheduling
• Able to prioritize appointments based on established protocols
• Must possess good telephone etiquette and customer service skills
• Must have computer data entry skills

Knowledge, Skills And Abilities

• Significant knowledge of office or work unit procedures, methods and practices
• Significant knowledge of and ability to use correct grammar, vocabulary, spelling and office terminology to compose and/or proofread correspondence, reports and other materials
• Significant knowledge of accounting procedures, mathematics and their application in the work environment
• Ability to learn and independently apply laws and departmental rules and regulations covering programs and services
• Ability to review and process information to determine conclusions, actions or compliance with applicable laws, rules or regulations
• Ability to apply a variety of work-related formulas or mathematical calculations
• Ability to record, compile, summarize and perform basic analysis of data
• Ability to independently work with people with courtesy and tact in performing public contact duties that may be sensitive in nature
• May require ability to supervise and coordinate the work of other staff, student workers or volunteers

Desired Education and Experience

• Graduation from high school
• Demonstrated possession of knowledge’s, skills and abilities gained through at least two years of office assistant/secretarial experience

Required Question

• What is your level of fluency in speaking/writing conversational Spanish?
• What is your level of fluency in speaking/writing Spanish medical terminology?
• What is your skill level and knowledge of Microsoft Word?
• What is your skill level and knowledge of Microsoft Excel?
• What is your level and knowledge of Google Sheets?
• What is your skill level and knowledge of creating Power Point Presentations?
• What is your skill level and knowledge of creating/facilitating Google Meet-ups?
• Have you worked in a Public Health Department?
• Have you worked in a Private Physicians Office?