Processing Assistant IV

About the role

The Richmond County Health Department is seeking to hire a full-time Processing Assistant IV position. The primary responsibilities of the position are to register all clients that present themselves for services and to fill out the appropriate forms as needed for requested services. In addition, the employee will be required to enter all personal data, insurance information, and household contact information into the Patagonia computer system. This position will also act as a personal data/financial interviewer for all non-Medicaid clients, as well as for the BCCCP Program, Sickle Cell, Dental, and Community Care Clinics. While interviewing, the employee will encounter sensitive personal information and is responsible for protecting its confidentiality. The employee will adhere to all HIPAA guidelines and standards. Duties include documentation of problem identifications, clinic verifications, and financial information as needed. A high level of knowledge regarding all clinic programs and agency guidelines is essential to perform these job duties in an efficient and accurate manner. Billing for services rendered and collecting payments for those services are also included.

Responsibilities

• Register clients presenting for services and complete required forms.
• Enter personal data, insurance information, and household contact information into the Patagonia computer system.
• Conduct personal data/financial interviews for non-Medicaid clients and specific clinic programs (BCCCP, Sickle Cell, Dental, Community Care).
• Protect the confidentiality of sensitive personal information and adhere to HIPAA guidelines.
• Document problem identifications, clinic verifications, and financial information as needed.
• Bill for services rendered and collect payments.

Requirements

• Must be a high school graduate.
• 1 year of clerical work experience.
• Ability to follow verbal and written instructions.
• Knowledge of basic math skills.
• Excellent filing skills.
• Ability to communicate effectively with staff and the public.
• Ability to spell, print, and write legibly.
• Basic data processing skills to work with the department’s computer system.
• Proficient typing and calculator skills.
• Bilingual skills are preferred.