Principal, Sales Analytics - Commercial Services

About the role

This role will sit at the center of our go-to-market engine, partnering closely with Sales, Marketing, Finance, and Customer Success to drive performance, improve execution, and enable data-driven decision making.

Responsibilities

• Own reporting and analytics across pipeline, conversion, deal velocity, and MRR performance
• Build dashboards and deliver insights with accurate findings, clear headlines, polished charts, and recommendations to leadership
• Conduct deep-dive analyses (win/loss, funnel leakage, segment performance, pricing impact) that provide predictive, statistical, and financial analysis around partner and market behavior
• Establish and manage pipeline health metrics (coverage, aging, conversion rates)
• Partner with sales leaders to ensure strong pipeline quality and progression
• Highlight gaps and recommend actions to improve performance
• Identify friction in the sales funnel and drive process improvements using data
• Work with Sales Operations to standardize sales stages, qualification criteria, and best practices
• Ensure data accuracy, consistency, and usability
• Possibly Partner cross-functionally to enhance reporting and system capabilities
• Support planning, target setting, and performance tracking
• Contribute to strategic initiatives like new segment expansion, pricing, and channel growth
• Drive business strategy by synthesizing and analyzing market and sales datasets across partner segments, product mix, and programs
• Collaborate with Sales, Channel, Go-To-Market, Finance, IT, Marketing, etc. to uncover opportunities, drive alignment, and track key initiatives across pricing, promotions, incentives, and category expansion that accelerate achievement of revenue goals
• Identify and implement solutions that will leverage system capabilities to improve accuracy and productivity including defining modeling requirements for complex intelligence problems across existing and new datasets

Requirements

Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.

Qualifications

• Education/Certifications: Bachelor’s degree in a business or quantitative field (finance, economics, statistics, mathematics, engineering)
• Experience: 5+ years’ work experience in sales operations, revenue operations, business analytics, business intelligence, or similar functions
• Data visualization experience with Power BI
• Knowledge, Skills, and Abilities: Experience in Sales Operations, Revenue Operations, or a highly analytical business role
• Strong analytical skills with the ability to turn data into actionable insights
• Experience with CRM systems (Salesforce preferred)
• Understanding of pipeline management, forecasting, and sales performance metrics
• Ability to influence and partner effectively across teams

Skills

• Experience with SaaS or recurring revenue models (and/or channel sales) is a plus
• Exposure to Python, R or similar
• Experience designing or consulting on business strategy and pricing
• Exposure to SQL or similar

Benefits

The pay range for this position is $129,700.00 - $209,200.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements).