Principal Product Management & Develop - Customer Migration Planning
About the role
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Responsibilities
- Partner with current product managers to align customer migration strategy, priorities, dependencies, and transition outcomes.
- Develop end-to-end migration plans, including roadmap, milestones, sequencing, readiness criteria, and cutover approach.
- Audit current-state services, systems, and processes; perform gap, risk, and dependency analyses; and translate findings into actionable requirements and solutions.
- Establish governance (including RACI), track progress, issues, and decisions, and deliver clear status reporting and recommendations to stakeholders.
- Enable low-disruption transitions through stakeholder communication, change readiness support, and continuous improvement across the migration lifecycle.
- Owning migration analytics: source, cleanse, validate, and model data; reconcile discrepancies across platforms; and build dashboards/insights in Snowflake/SQL, Power BI, Excel, and Python to inform decisions.
Requirements
- Bachelor’s degree in Business, Information Systems, Engineering, Operations, or related field (or equivalent experience).
- 5+ years in program/project leadership for customer migrations, product/platform transitions, systems implementations, and/or analytics-driven operational support.
- Proven ability to build roadmaps, manage complex dependencies, and drive cross-functional execution with strong governance and stakeholder engagement.
- Core skills: current/future-state assessment, gap analysis, requirements definition, risk/issue management, and executive-level communication.
- Data analytics: data collection/cleansing/validation, data modeling, reconciliation, and dashboarding; proficiency with Snowflake, SQL, Power BI, Excel, and Python.
- Able to work effectively across product, technology, operations, and business teams; PMP/Agile/Lean certification a plus.
Skills
- Bachelor’s degree in Business, Information Systems, Engineering, Operations, or related field (or equivalent experience).
- 5+ years in program/project leadership for customer migrations, product/platform transitions, systems implementations, and/or analytics-driven operational support.
- Proven ability to build roadmaps, manage complex dependencies, and drive cross-functional execution with strong governance and stakeholder engagement.
- Data analytics: data collection/cleansing/validation, data modeling, reconciliation, and dashboarding; proficiency with Snowflake, SQL, Power BI, Excel, and Python.
- Able to work effectively across product, technology, operations, and business teams; PMP/Agile/Lean certification a plus.
Benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Pay
$141,300.00 - $237,400.00 USD Annual
Schedule
Regular