Principal Product Designer, Partner Experience
About the role
BetterUp is seeking a Principal Product Designer to lead the design vision for Partner Experience. This role involves shaping how enterprise HR leaders and administrators interpret complex organizational data, translating behavioral and performance signals into insights, trust, and action. The designer will work closely with Product, Engineering, Research, and People Science teams to influence problem framing and roadmap priorities.
Responsibilities
- Own the end-to-end design vision for Partner Hub, Performance Intelligence, and analytics and reporting surfaces
- Shape how HR executives and administrators make sense of complex organizational data
- Lead 0→1 design work on ambiguous, high-stakes problems
- Design scalable UX patterns that hold up across partners with varying organizational structures
- Build and maintain foundational design patterns for enterprise B2B surfaces
- Contribute to BetterUp's design culture
Requirements
- 10+ years of product design experience, with a focus on B2B SaaS
- Portfolio demonstrating exceptional visual craft and systems-level thinking
- Expertise in designing complex administrative workflows, data-dense dashboards, and multi-role permission models
- Proven track record of leading multi-year design initiatives with measurable impact
- Ability to influence product and engineering direction at the VP and executive level
- Strong design systems sensibility
- Exceptional communication and storytelling skills
- Experience designing for coaching, HR tech, behavioral health, or human development platforms
- Familiarity with enterprise buyer and administrator workflows in B2B SaaS
- Experience with two-sided marketplace or platform design spanning B2B and B2C surfaces
- Experience integrating AI capabilities into product experiences
Preferred Qualifications
- Experience designing for coaching, HR tech, behavioral health, or human development platforms
- Familiarity with enterprise buyer and administrator workflows in B2B SaaS
- Experience with two-sided marketplace or platform design spanning B2B and B2C surfaces
- Experience integrating AI capabilities into product experiences
- Experience with generative design tools
- Experience with AI-powered user research analysis
Skills
- Visual design taste and craft
- Systems-level thinking
- Foundation design patterns for enterprise B2B surfaces
- Scalable UX patterns
- Design systems sensibility
- Communication and storytelling skills
- Design for coaching, HR tech, behavioral health, or human development platforms
- Enterprise buyer and administrator workflows in B2B SaaS
- Two-sided marketplace or platform design spanning B2B and B2C surfaces
- Integrating AI capabilities into product experiences
- Generative design tools
- AI-powered user research analysis
Benefits
Not listed in this posting. Please refer to the Applicant Privacy Notice for details.
Pay
$230,000 - $320,000
Schedule
Hybrid schedule with at least two days per week in one of the following US hub locations: Austin, TX; New York City, NY; San Francisco, CA; Washington, DC metro area. For European roles, hubs are London, UK and Amsterdam, NL. Please ensure you can realistically commit to this structure before applying.