Principal Product Designer, Partner Experience

About the role

BetterUp is seeking a Principal Product Designer (P6) to lead the design vision for Partner Experience. This includes shaping how enterprise HR leaders, program administrators, and organizational decision-makers interact with BetterUp. The role requires deep expertise in enterprise B2B surfaces, complex administrative workflows, and data-dense dashboards.

Responsibilities

• Own the end-to-end design vision for Partner Hub, Performance Intelligence, and analytics and reporting surfaces
• Shape how HR executives and administrators make sense of complex organizational data
• Translate behavioral and performance signals into experiences that drive insight, trust, and action
• Lead 0→1 design work on ambiguous, high-stakes problems
• Work directly with Product, Engineering, Research, and People Science from the earliest stages
• Influence problem framing and roadmap priorities
• Build and maintain foundational design patterns for enterprise B2B surfaces
• Actively contribute to BetterUp's design culture

Requirements

• 10+ years of product design experience, with sustained time at a consumer or B2B SaaS company
• Portfolio demonstrating exceptional visual craft, systems-level thinking, and the ability to operate across the full design spectrum
• Deep expertise designing enterprise B2B surfaces
• Proven track record of leading complex, multi-year design initiatives
• Ability to influence product and engineering direction at the VP and executive level
• Strong design systems sensibility
• Exceptional communication and storytelling skills
• Experience designing for coaching, HR tech, behavioral health, or human development platforms
• Familiarity with enterprise buyer and administrator workflows in B2B SaaS
• Experience with two-sided marketplace or platform design spanning B2B and B2C surfaces
• Experience integrating AI capabilities into product experiences

Preferred Qualifications

• Experience designing for coaching, HR tech, behavioral health, or human development platforms
• Familiarity with enterprise buyer and administrator workflows in B2B SaaS
• Experience with two-sided marketplace or platform design spanning B2B and B2C surfaces
• Experience integrating AI capabilities into product experiences
• Experience with generative design tools
• Experience with AI-powered user research analysis

Skills

• Visual design taste and craft
• Systems-level thinking
• Foundation design patterns for enterprise B2B surfaces
• Multi-year design initiatives
• Clear communication and storytelling
• AI integration

Benefits

Not listed in the provided job posting.

Pay

New York City and San Francisco: $250,000 - $320,000
Austin and Arlington: $230,000 - $285,000

Schedule

Hybrid with a minimum of two days per week in-office.

Contact

To apply, please submit your resume and cover letter detailing your relevant experience and qualifications. For more information, contact [Contact Information].