Presales Consultant
Responsibilities
- Identify and design solutions to clients’ technical requirements, e.g. by leading workshops to scope and design a fit-for-purpose solution.
- Engage in pre-sales technical consultancy, providing technical assistance and guidance during all stages of the presales process.
- Support with RFP responses.
- Create and deliver technical and product presentations, both internally and externally.
- Proactively identify ways of improving the presales processes and team documentation.
- Support the Professional Services team by providing clear technical requirements for the designed solution.
Requirements
- Preferably 4+ years in a customer-facing role;
- Fields of job expertise: Microsoft Voice Technologies and Microsoft 365;
- Awareness of HTML, JavaScript, CSS, and related web technologies and integrating third-party APIs;
- Implementing and supporting technology solutions based on Microsoft Voice technologies;
- Commitment to staying up to date with new-to-market technologies to deliver industry best practice service offerings.
Qualifications
Customer centricity: The ability to provide high-quality service (to customers), including understanding their needs, solving problems, and responding to feedback;
Innovation: The ability to generate and implement new and innovative ideas to solve problems and create new business opportunities;
Systems thinking: The ability to understand the interdependencies and complexities of a business or project and to develop integrated solutions that are scalable and adaptable to future changes;
Proactiveness: The ability to anticipate and take initiative in addressing potential challenges or opportunities before they arise, demonstrating foresight and proactive problem-solving;
Adaptability: The ability to adjust to changing situations and work effectively in environments that may be uncertain or unpredictable;
Collaboration: The ability to work effectively with others and to build strong relationships based on trust and mutual respect, recognizing that everyone has something to contribute;
Communication: The ability to communicate clearly and effectively with individuals across the organization, and to be responsive to their needs and concerns.
Benefits
AnywhereNow is committed to creating a diverse environment and is proud to be an equal-opportunity employer.
Pay
N/A
Schedule
N/A
Skills
Microsoft Voice Technologies and Microsoft 365;
Awareness of HTML, JavaScript, CSS, and related web technologies and integrating third-party APIs;
Implementing and supporting technology solutions based on Microsoft Voice technologies.
Benefits
AnywhereNow is committed to creating a diverse environment and is proud to be an equal-opportunity employer.
Pay
N/A
Schedule
N/A