Presales Solution Consultant
Location: New York, United States of America (Remote - New Jersey, United States also eligible). Current residency in NY or NJ required along with complex data center or storage presales experience.
About Us
We're Hitachi Vantara, the data foundation trusted by the world's innovators. Our resilient, high-performance data infrastructure means that customers—from banks to theme parks—can focus on achieving the incredible with data. If you've seen the Las Vegas Sphere, you've seen just one example of how we empower businesses to automate, optimize, innovate—and wow their customers. Right now, we're laying the foundation for our next wave of growth. We're a global team of innovators, harnessing engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society.
Hitachi is a global company operating across a wide range of industries and regions. We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.
About the Team
The Technical Sales Solutions Consultant (Presales Engineer) plays a key role in the customer solution architecting process, providing pre-sales software and hardware technical expertise. Working closely with the field sales organization, other consultants, and customer representatives, the Solutions Consultant provides support ranging from product specification presentations to product value discussions. Uses project management and customer relationship skills to align Hitachi Vantara Technology solutions with customers' business strategies. Demonstrates strong knowledge in one of Hitachi Vantara’s key initiatives with thorough knowledge of all solution areas.
Responsibilities
- Gathers data on customer business issues, analyses solutions, and employs this information in Hitachi Vantara engagements.
- Collaborates with the customer on development of a global growth roadmap.
- Uses understanding of customers' business needs and knowledge of industry trends in one or more disciplines (Business Continuity, Tiered Storage, or Storage Management) to build a business case for Hitachi Vantara solutions.
- Actively supports company change programs and acts as a role model for solution selling.
- Develops and delivers well-structured presentations (including whiteboarding) with information appropriate for the desired audience.
Requirements
- 5+ years of experience in a Consulting Presales role in the Storage Industry or in a High-Value Solutions Infrastructure company.
- 5+ years of experience in the Information Technology industry.
- Strong knowledge of IT infrastructure technologies such as: Server technologies, Virtualization/VMware, Containers, Business Continuity, Data Protection, SAN, LAN/WAN Concepts and Architectures.
- Knowledgeable in ESX, vSAN, NSX, vRealize, Kubernetes/Docker/OpenShift desired.
- Enterprise applications knowledge like ERP, CRM, SAP/Oracle, etc. would be a plus.
- Track record of success in Business Technology related sales with excellent customer skills.
- Bachelor’s Degree or equivalent education needed or equivalent years of applicable experience.
- Personable, persuasive, and articulate—able to represent Hitachi Vantara positively to customers, build positive relationships of influence, and communicate well (written and verbally).
- Able to work independently and proactively; self-starter able to manage time/tasks effectively.
- Valid driver's license required.
Benefits
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. Here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.