Practice Office Manager

About the role

We are seeking an experienced Practice Office Manager to oversee the daily operations of a busy outpatient pediatric practice. This leadership role is responsible for ensuring operational excellence, driving practice growth, managing staff, overseeing financial performance, maintaining regulatory compliance, and enhancing the overall patient experience. The ideal candidate is a proactive healthcare leader with strong operational, financial, and team management skills who thrives in a fast-paced clinical environment.

Responsibilities

• Oversee daily administrative and clinical operations
• Supervise, mentor, hire, and evaluate office staff
• Optimize provider scheduling and office workflows
• Monitor revenue cycle performance, A/R trends, and billing operations
• Review financial reports and oversee accounts payable and expenses
• Develop and support marketing initiatives to increase patient volume
• Coordinate community outreach and patient engagement activities
• Oversee credentialing, payer contracts, and regulatory compliance
• Serve as HIPAA Privacy and Compliance Officer
• Manage vendor relationships and office infrastructure
• Resolve complex patient concerns and improve patient satisfaction
• Develop and monitor operational KPIs to support practice growth
• Collaborate with leadership on strategic planning and expansion initiatives

Requirements

• 3-5+ years of healthcare or medical practice management experience
• Pediatric primary care experience required
• Strong knowledge of revenue cycle oversight and medical billing processes
• Experience with EHR and practice management systems (EPIC preferred)
• Proven leadership, staff management, and operational oversight skills
• Strong financial analysis and business management abilities
• Marketing or business development experience preferred
• Bachelor's degree in Healthcare Administration, Business, or a related field (or equivalent experience)

Pay

Total Potential Compensation: $70,000 - $100,000+

• Salary: Based on experience
• Performance Bonus: $5,000 - $15,000 annually

Benefits

• Health and Dental Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Performance-Based Incentive Program
• Leadership Development Opportunities
• Long-Term Career Growth and Advancement