Practice Manager - Urology

Responsibilities

• Establishes work procedures and standards to improve efficiency and effectiveness in the office.
• Manages office operations to maximize patient access, patient satisfaction and timely collection of co-payments.
• Ensures consistency in process among practices.
• Utilizes the N’Thrive tool to manage and monitor schedule density, collection of co-payments and other key operational metrics.
• Manages human resources activities: hiring, on-boarding, coaching and performance management for assigned practices.
• Ensures proper orientation and ongoing training of new and existing staff members.
• Researches and resolves patient and provider complaints in a timely manner.
• Led the implementation of process improvement initiatives in assigned practices.
• Ensures practices are adhering to all compliance, risk management and HIPPA requirements.

Qualifications

• Bachelor's degree preferred.
• Five (5+) years of medical practice management experience required.
• Strong oral, written, and interpersonal communication skills required.
• Demonstrated ability in leadership and managing a team.
• Ability to effectively prioritize and execute tasks in a fast-paced environment.
• Excellent organization and communication skills required.
• Results oriented with a high level of attention to detail.
• Ability to improve quality and productivity by identifying improvement opportunities in the practice.