Practice Manager - Urology

About the role

Responsible for managing designated Urology sites to ensure superior customer service and patient care in a highly efficient and cost-effective manner. Oversees clinical operations, as well as the day to day operational activities supporting designated practice. Acts as point person for any and all practice related activities and issues. Serves as member of management team - collaborates on organizational business issues, communicates appropriate messages, and supports and drives corporate initiatives.

Responsibilities

• Oversees all activities of the assigned operational practice - provides leadership and direction to direct reports and providers, and acts as positive role model
• Oversees the Prior Authorization Specialist and OR Schedulers
• Drives the development and execution of short- and long-term business plans and corresponding budgets by collaborating with physician leadership and corporate administration in strategic planning and marketing for the practice
• Executes business plans by assigning accountability to appropriate staff and/or physicians, monitoring progress, making appropriate adjustments, and finding solutions to obstacles
• Continuously identifies ways to increase profitability - recommends and implements cost-effective strategies for department
• Continuously identifies and implements ways to maximize efficiency, productivity and resource allocation
• Responds promptly and effectively to patient and provider concerns
• Evaluates workflow and performance to maximize productivity/efficiency and ensure quality service
• Analyzes data reports and acts on significant trends affecting overall effectiveness of the department
• Finds opportunities to grow the business through increased referrals, new or increased services, regional expansion, or other revenue-enhancing activities
• Drives improvement efforts through effective staff and provider involvement, project management, and communication
• Implements changes and keeps staff and providers up to date with clear and concise communications
• Travel required within Hartford region

Qualifications

• Bachelor's degree in business, healthcare management or a related field. Equivalent experience may be considered; advanced clinical or business credentials preferred
• Minimum 5 years medical practice management experience required, preferably in a multi-site practice
• Epic experience preferred
• Experience providing effective business leadership to physicians
• Ability to refine, reorganize or redirect workflow in a timely manner to optimize resources
• Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands

Benefits

• Career growth and movement opportunities within our network
• On-going education and training
• Robust Benefits Package
• Generous PTO to promote work/life balance
• Special Interest Groups
• Referral Bonus Program (top leader number of employee referrals in the industry)
• Wellness Programs
• Employee Discount Programs
• Supportive culture
• Awards & Recognition
• Flexible Scheduling
• Rewarding Compensation
• 401K with company match
• Clinical specialty opportunities

Location: 85 Seymour Street - HHMOB (10117)
Schedule: Monday - Friday