Practice Manager II

About the role

The Practice Manager II partners with clinical leadership in a dyad model to ensure the efficient and effective operations of one or more clinics/practices with 11‑24 staff members and/or a complexity operations score of 2 for hospital or office‑based specialties. The role provides overall supervision of staff and oversight of all aspects of operations including customer service, budget, risk management, and compliance with organizational and ambulatory care policies, regulations, and standards of care. The manager is accountable for personally monitoring and engaging team members and other resources to improve financial performance, quality, patient experience, and team member performance.

Responsibilities

• Partner with clinical leadership in a dyad model
• Ensure efficient and effective clinic/practice operations
• Provide overall supervision of staff
• Oversee customer service, budget, risk management, and compliance
• Monitor and engage team members to improve financial performance, quality, patient experience, and team performance

Requirements

• High School Diploma (Required)
• Healthcare experience – 2 years (Required)
• Leadership experience – 2 years (Required)

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long‑Term, Short‑Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Opportunity to earn an annual discretionary bonus when system and employee eligibility criteria are met

Pay

Base pay range: $78,582.40 – $121,638.40 annually. Additional compensation may be available for shift differentials, standby/on‑call pay, overtime, shift premiums, extra‑shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. (Based on a full‑time colleague working 2,080 hours annually.)

Schedule

Monday‑Friday, 7:30 AM – 4:30 PM (first shift).