Practice Manager II

This position is incentive eligible.

About the role

The Practice Manager II directs and supervises the day-to-day functions of assigned clinics in the market/division in accordance with federal, state, and local standards, guidelines, and regulations. The Practice Manager is responsible for carrying out all established policies.

Responsibilities

• Plan, develop, organize, implement, and direct the day-to-day functions of the clinics and its programs and activities.
• Implement written policies and procedures that govern the operations of the clinics.
• Conduct performance evaluations for staff positions.
• Interpret the practice’s policies and procedures to employees, patients, family members, government agencies, etc., as necessary.
• Review the practice’s policies and procedures periodically, at least annually, and make recommendations to assure continued compliance with current regulations.
• Consult with market manager, practice supervisors, and staff concerning practice operations, problem solving, and service improvement.
• Make written and oral reports and recommendations to leadership concerning the operations of the clinics.
• Maintain an adequate liaison with patients.
• Ensure that public information describing the services provided is accurate and fully descriptive.
• Review and develop a plan of correction for deficiencies noted during survey inspections and provide a written copy of such plan to leadership.
• Make routine inspections of the practices to assure that established policies and procedures are being implemented and followed.
• Maintain a good public relations program that serves the best interest of the practice and the community alike.
• Maintain an excellent working relationship with the medical profession, providers, and other health-related facilities and organizations.
• Assist in setting the tone and atmosphere of the practice and creating a Healthy Work Environment.
• Assume the administrative authority, responsibility, and accountability of directing the activities and programs of the market/division.
• Develop and maintain the practice budget.
• Recruit, interview, select, and hire practice personnel, supervisors, and staff members.
• Review and check competence of the workforce and make necessary adjustments/corrections as instructed by leadership.
• Ensure that an adequate number of appropriately trained professionals and personnel are on duty at all times to meet the needs of the patients.
• Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement.”

Requirements

• Bachelor’s Degree in health or business administration or equivalent combination of education and/or experience.
• Minimum three to five years’ experience in a healthcare or clinic setting.

Benefits

Texas Back Institute offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.