Practice Manager II

About the role

Manages daily operations and overall performance of the practice to ensure efficiency and effectiveness.

Responsibilities

• Hires, trains, supervises, and evaluates office and clinical staff, providing guidance and feedback as needed.
• Develops and implements action plans to improve practice performance in areas such as employee turnover, patient access, and financial outcomes.
• Oversees budgeting and financial analysis, providing input for future budgets and financial needs.
• Maintains compliance with local, state, and federal regulations, including OSHA and AHCA.
• Addresses and resolves issues raised by physicians, employees, and patients.
• Aids in developing and implementing market growth strategies for the practices.
• Visits assigned offices and meets with staff and physicians to discuss current issues and performance.
• Analyzes monthly financial statements and performance reports, developing summaries of trends and key variances from budget.
• Collaborates with regional medical directors to ensure practice operations and clinical teams work well together.
• Communicates strategic information effectively to all relevant parties.
• Performs other duties as assigned.

Requirements

• Organizational skills
• Effective verbal communication
• Strong interpersonal abilities
• Proficient in customer relations
• Excellent grammar and spelling
• Able to read and comprehend written instructions
• Able to follow verbal instructions
• Keyboarding skills (manual)
• Competent with computer usage (visual)
• Entrepreneurial spirit with leadership skills for small business management
• Proven track record of meeting and exceeding key performance metrics
• Proficient in using computer software, including word processing, spreadsheets, database, and general accounting
• Experience in scheduling and training staff
• Able to exercise high degrees of judgment, discretion, and decision-making to achieve organizational objectives
• Skilled in analyzing situations accurately and taking effective action
• Able to establish and maintain effective working relationships with a wide range of individuals, including employees, physicians, policy-making bodies, third-party payers, patients, and the public
• Competent in organizing work, making assignments, and achieving goals and objectives
• Clear and effective communication skills, both writing and verbally
• Able to coordinate and assist in specific functions and activities, including information systems, accounting, human resources, payroll, materials management, engineering, and other support services
• Collaborates respectfully and optimistically with management to enhance patient safety and improve practice operations
• Demonstrates leadership and provides direction for staff members
• Able to organize and integrate organizational priorities and deadlines
• Administers practice and organizational policies and procedures consistently and timely
• Skilled in screening, interviewing, and hiring qualified applicants for open positions
• Assumes responsibility and exercises authority over assigned work functions
• Establishes and maintains quality control standards
• Able to research and prepare comprehensive reports
• Develops and initiates strategies for growth and development in conjunction with corporate management and physicians
• Knowledgeable in policies and procedures of various physician specialty practices to direct operations and provide effective patient care
• Familiar with insurance billing and collections
• Understands fiscal management principles
• Aware of governmental regulations and compliance requirements
• Knowledge of human resources management techniques, principles, and practices
• Proficient with computer programs and applications

Qualifications

• Bachelor's degree
• 3+ years of supervisory experience in a physician practice
• Billing and coding experience in a physician practice
• Patient care experience in a physician practice

Skills

• Organizational skills
• Effective verbal communication
• Strong interpersonal abilities
• Proficient in customer relations
• Excellent grammar and spelling
• Able to read and comprehend written instructions
• Able to follow verbal instructions
• Keyboarding skills (manual)
• Competent with computer usage (visual)
• Entrepreneurial spirit with leadership skills for small business management
• Proven track record of meeting and exceeding key performance metrics
• Proficient in using computer software, including word processing, spreadsheets, database, and general accounting
• Experience in scheduling and training staff
• Able to exercise high degrees of judgment, discretion, and decision-making to achieve organizational objectives
• Skilled in analyzing situations accurately and taking effective action
• Able to establish and maintain effective working relationships with a wide range of individuals, including employees, physicians, policy-making bodies, third-party payers, patients, and the public
• Competent in organizing work, making assignments, and achieving goals and objectives
• Clear and effective communication skills, both writing and verbally
• Able to coordinate and assist in specific functions and activities, including information systems, accounting, human resources, payroll, materials management, engineering, and other support services
• Collaborates respectfully and optimistically with management to enhance patient safety and improve practice operations
• Demonstrates leadership and provides direction for staff members
• Able to organize and integrate organizational priorities and deadlines
• Administers practice and organizational policies and procedures consistently and timely
• Skilled in screening, interviewing, and hiring qualified applicants for open positions
• Assumes responsibility and exercises authority over assigned work functions
• Establishes and maintains quality control standards
• Able to research and prepare comprehensive reports
• Develops and initiates strategies for growth and development in conjunction with corporate management and physicians
• Knowledgeable in policies and procedures of various physician specialty practices to direct operations and provide effective patient care
• Familiar with insurance billing and collections
• Understands fiscal management principles
• Aware of governmental regulations and compliance requirements
• Knowledge of human resources management techniques, principles, and practices
• Proficient with computer programs and applications

Benefits

Extensive benefits package including medical, dental, vision insurance, life insurance, disability insurance, paid time off, 403-B retirement plan, and more.

Schedule

Full time, day shift.

Pay

$58,034.04 - $107,947.48