Practice Manager II

About the role

Manages daily operations and overall performance of the practice to ensure efficiency and effectiveness.

Responsibilities

• Hires, trains, supervises, and evaluates office and clinical staff, providing guidance and feedback as needed.
• Develops and implements action plans to improve practice performance in areas such as employee turnover, patient access, and financial outcomes.
• Oversees budgeting and financial analysis, providing input for future budgets and financial needs.
• Maintains patient flow and ensures appropriate utilization of provider time and staff coverage.
• Ensures compliance with local, state, and federal regulations, including OSHA and AHCA.
• Addresses and resolves issues raised by physicians, employees, and patients.
• Aids in developing and implementing market growth strategies for the practices.
• Regularly visits assigned offices and meets with staff and physicians to discuss current issues and performance.
• Analyzes monthly financial statements and performance reports, developing summaries of trends and key variances from budget.
• Collaborates with regional medical directors to ensure practice operations and clinical teams work well together.
• Communicates strategic information effectively to all relevant parties.

Requirements

• Organizational skills
• Effective verbal communication
• Strong interpersonal abilities
• Proficient in customer relations
• Excellent grammar and spelling
• Ability to read and comprehend written instructions
• Capable of following verbal instructions
• Keyboarding skills (manual)
• Certified Medical Office Manager (CMOM) certification preferred
• Licensed Practical Nurse (LPN) certification preferred
• Certified Medical Assistant (CMA) certification preferred
• Basic Life Support - CPR Cert (BLS) required

Qualifications

• Bachelor's degree [Required]
• High School Grad or Equiv [Required]
• Field Of Study N/A
• 3+ years of supervisory experience in a physician practice [Preferred]
• Billing and coding experience in a physician practice [Preferred]
• Patient care experience in a physician practice [Preferred]

Skills

• Entrepreneurial spirit with leadership skills for small business management
• Proven track record of meeting and exceeding key performance metrics
• Proficient in using computer software, including word processing, spreadsheets, database, and general accounting
• Experience in scheduling and training staff
• Able to exercise high degrees of judgment, discretion, and decision-making to achieve organizational objectives
• Clear and effective communication skills, both writing and verbally
• Collaborates respectfully and optimistically with management to enhance patient safety and improve practice operations
• Provides direction for staff members
• Able to organize and integrate organizational priorities and deadlines
• Administers practice and organizational policies and procedures consistently and timely
• Skilled in screening, interviewing, and hiring qualified applicants for open positions
• Assumes responsibility and exercises authority over assigned work functions
• Establishes and maintains quality control standards
• Develops and initiates strategies for growth and development in conjunction with corporate management and physicians
• Knowledgeable in policies and procedures of various physician specialty practices to direct operations and provide effective patient care
• Familiar with insurance billing and collections
• Aware of governmental regulations and compliance requirements
• Skilled in human resources management techniques, principles, and practices
• Proficient with computer programs and applications

Benefits

Includes benefits from day one such as medical, dental, vision insurance, life insurance, disability insurance, paid time off, 403-B retirement plan, whole person well-being resources, mental health resources and support, pet benefits, and more.

Pay

$68,217.53 - $126,889.48

Schedule

Full time, Shift Day (United States of America)

Additional Information

An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement: - Bachelors degree and 0+ years of experience OR - Associates degree and 2+ years of experience OR - High School Grad or Equivalent and 4+ years of experience.

Physical Requirements

View physical requirements here

Equal Opportunity Employer

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.