Practice Manager II

About the role

The Heart Center at Lone Peak is dedicated to caring for patients with heart problems. The Practice Manager oversees and manages the daily operations of the clinics.

Responsibilities

• Plans, develops, organizes, implements, and directs the day-to-day functions of the clinics and its programs and activities.
• Implements written policies and procedures that govern the operations of the clinics.
• Counsels and evaluates staff positions.
• Interprets the practice’s policies and procedures to employees, patients, family members, government agencies, etc., as necessary.
• Reviews and revises the practice’s policies and procedures periodically, at least annually, and makes recommendations to assure continued compliance with current regulations.
• Communicates with market manager, practice supervisors, and staff concerning practice operations, problem solving, and service improvement.
• Makes written and oral reports and recommendations to leadership concerning the operations of the clinics.
• Maintains an adequate liaison with patients.
• Ensures that public information describing the services provided is accurate and fully descriptive.
• Reviews and develops a plan of correction for deficiencies noted during survey inspections and provides a written copy of such plan to leadership.
• Makes routine inspections of the practices to assure that established policies and procedures are being implemented and followed.
• Maintains a good public relations program that serves the best interest of the practice and the community alike.
• Maintains an excellent working relationship with the medical profession, providers, and other health related facilities and organizations.
• Affirms the tone and atmosphere of the practice and creates a Healthy Work Environment.
• Assumes the administrative authority, responsibility, and accountability of directing the activities and programs of the market/division.
• Develops and maintains the practice budget.
• Recruits, interviews, selects, and hires practice personnel, supervisors, and staff members.
• Reviews and checks the competence of the workforce and makes necessary adjustments/corrections as instructed by leadership.
• Affirms an adequate number of appropriately trained professionals and personnel are on duty at all times to meet the needs of the patients.
• Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement.”

Requirements

• Bachelor’s Degree in health or business administration or equivalent combination of education and/or experience required.
• Minimum three to five years’ experience in a healthcare or clinic setting.

Qualifications

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.

Skills

• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to interpret and implement policies and procedures.
• Experience in healthcare operations and management.

Benefits

Heart Ctr Lone Peak Hospital offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about schedule are not specified in the job posting.