Practice Manager | Gastroenterology

About the role

Manages offices in a cost-effective, efficient manner, ensuring high quality care in a courteous and friendly atmosphere.

Responsibilities

• Oversees the start-up of new physician practices, including newly recruited physicians and established community physicians, and assists with credentialing activities.
• Captures and monitors the operations of each practice, including flow management, documentation, training, staffing, and oversight of all provider practice operations.
• Coordinates the hiring process for practices, completes performance evaluations timely, and is involved in employee counseling, coaching, and termination per policy.
• Provides orientation for new employees and ensures compliance with department policy and procedure, maintaining high levels of employee engagement and job performance.
• Maintains current job descriptions and completes performance evaluations for each staff position in assigned practices, ensuring competency of staff.
• Participates in the preparation of operating, salary, and capital budgets, maintaining compliance with those budgets and the productivity standard set for the departments.
• Supervises, schedules, coordinates usage, and assigns duties to all employees, ensuring department coverage.
• Reviews appropriate policies and procedures periodically and makes recommendations to assure continued compliance with current regulations.
• Assists in the development and implementation of written policies and procedures that govern the operations of the practices, including policies on the patient’s right to quality of life and care.
• Proactively evaluates the effectiveness of programs and processes affecting teamwork.
• Provides oversight and is responsible for practice revenue cycle management, including up-front collections, correct use of modifiers, and physician coding for “Clean Claim” processing.

Requirements

• Knowledge of medical technology and terminology.
• Knowledge of front office tasks and systems.
• Knowledge of organization policies and procedures.
• Skilled in customer service.
• Skilled in interpersonal, oral, and written communication.
• Proficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint, etc.).
• Skilled in organization as demonstrated by the ability to manage multiple tasks/deadlines.
• Develops and maintains positive working relationships with team members and other stakeholders/customers.
• Demonstrated ability in initiative, judgment, problem-solving, and decision-making.
• Management of multiple practices and effective revenue cycle management.
• Limited proficiency in data analytics.
• Electronic Health Record (EHR) superuser.
• Knowledge of population health management strategies.
• Supervisory experience in a hospital or medical practice setting.
• Ability to manage staff and operations to ensure delivery of optimal patient care.

Qualifications

• Bachelor's degree [Required].
• Associates degree [Preferred].
• High School Grad or Equivalent [Preferred].
• 2+ years of supervisory experience in a physician practice [Preferred].
• Billing and coding experience in a physician practice [Preferred].
• Patient care experience in a physician practice [Preferred].

Skills

• Knowledge of medical technology and terminology.
• Knowledge of front office tasks and systems.
• Knowledge of organization policies and procedures.
• Customer service skills.
• Interpersonal, oral, and written communication skills.
• Proficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint, etc.).
• Organization skills.
• Initiative, judgment, problem-solving, and decision-making skills.
• Management of multiple practices and effective revenue cycle management.
• Data analytics skills.
• EHR superuser.
• Population health management strategies.
• Supervisory experience in a hospital or medical practice setting.

Benefits

Includes benefits such as medical, dental, vision insurance, life insurance, disability insurance, paid time off, retirement plan, and more.

Pay

$54,680.66 - $101,717.57

Schedule

Full time, Shift Day (United States of America)