Practice Manager - Digestive Health Institute - St. Petersburg

About the role

The Practice Manager oversees a minimum of three practice sites, three billing providers, or an FTE count that exceeds ten employees. They establish and maintain effective working relationships with physicians, employees, policy-making bodies, third-party payers, patients, and the public. They organize work, meet deadlines, delegate assignments, and achieve goals and objectives.

Responsibilities

• Establishes and maintains effective working relationships with physicians, employees, policy-making bodies, third-party payers, patients, and the public.
• Organizes work, meets all required deadlines, delegates assignments, and achieves goals and objectives.
• Develops and initiates, in conjunction with physicians and Orlando Health Physician Group leadership, strategies for growth and development.
• Keeps Chief Operations Officer, Director of Operations, or Operations Manager informed of practice issues that impact patients, physicians, and staff.
• Provides direction and leadership to all office staff.
• Participates in development and monitoring of budget, including monthly budget monitoring and reporting of variances to senior leadership with plans to address variances.
• Facilitates monthly business review meetings with physicians and practice nursing leadership and develops action plans to improve operational and financial performance.
• Participates in conducting reimbursement analysis, including pay analysis, fee schedule analysis, and revenue projections.
• Works closely with the office staff and billing service to monitor reimbursement.
• Manages various personnel functions including hiring, work assignments, orientation, ongoing training, standards of performance, coaching plans, and disciplinary actions.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Improvement activities as assigned.
• Knowledge of the organization, purposes, and policies of the community's health systems sufficient to interact with other health care providers.
• Utilizes computer programs and applications to include significant report writing, medical manager, word-processing, spreadsheets, database, and general accounting.
• Requires knowledge of government regulations and compliance requirements.
• Must have knowledge of fiscal, human resources, and employee development to ensure organization productivity.
• Establishes and maintains quality control standards.

Requirements

One of the following:

• Associate’s degree in a healthcare, business, or related field; OR
• Three (3) years of progressive healthcare experience in a lead role or equivalent (in addition to the years required in the Experience section)

• Three (3) years of progressive healthcare experience, including autonomous work and leadership experience.
• Must include prior Practice Operations experience.
• G.I. background / Prior G.I. experience is desirable/a plus.
• An additional three (3) years of experience in a lead role may substitute for requirements in the Educational section.

Qualifications

Knowledge of the organization, purposes, and policies of the community's health systems sufficient to interact with other health care providers.

• Utilizes computer programs and applications to include significant report writing, medical manager, word-processing, spreadsheets, database, and general accounting.
• Requires knowledge of government regulations and compliance requirements.
• Must have knowledge of fiscal, human resources, and employee development to ensure organization productivity.
• Establishes and maintains quality control standards.

Skills

Autonomous work and leadership experience, ability to manage different personality types, communication skills, and knowledge of government regulations and compliance requirements.

Benefits

Includes education & career growth assistance, comprehensive health & wellness coverage and resources, financial & retirement planning with company match, excellent company culture and work-life balance, family & pet support, and more!

Pay

N/A

Schedule

Mon-Fri 8am-4:30pm