Practice Manager - ENT

Job Summary

The Practice Manager manages, directs and coordinates ambulatory/physician office operations to provide cost-effective, quality patient care service.

Essential Functions

• Oversees a minimum of three practice sites, three billing providers, or an FTE count that exceeds ten employees
• Establishes and maintains effective working relationships with physicians, employees, policy making bodies, third party payers, patients and the public
• Organizes work, meets all required deadlines, delegates assignments and achieves goals and objectives
• Develops and initiates, in conjunction with physicians and Orlando Health Physician Group leadership strategies for growth and development
• Keeps Chief Operations Officer, Director of Operations, or Operations Manager informed of practice issues that impact patients, physicians and staff
• Provides direction and leadership to all office staff
• Participates in development and monitoring of budget including monthly budget monitoring and reporting of variances to senior leadership with plans to address variances
• Facilitates monthly business review meetings with physicians and practice nursing leadership and develops action plans to improve operational and financial performance
• Participates in conducting reimbursement analysis, including pay analysis, fee schedule analysis and revenue projections
• Works closely with the office staff and billing service to monitor reimbursement
• Continuous professional growth and development through educational programs, lectures, etc.
• Manages various personnel functions including hiring, work assignments, orientation, ongoing training, standards of performance, coaching plans, and disciplinary actions
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards
• Maintains compliance with all Orlando Health policies and procedures

Qualifications

• Associate's degree in a healthcare, business or related field; or two (2) years of directly related work experience may substitute for the Associates degree (in addition to the requirements listed in the experience section)
• Three (3) years of experience in a lead role

Benefits

• Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs
• Comprehensive medical, dental, vision, free virtual visits, and well-being programs
• Up to 5% employer match on retirement contributions
• Four weeks of paid parental leave, PTO, and flexible leave options
• Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance

Location: This position travels to Brandon, Tampa, Wesley Chapel and Zephyrhills.
Schedule: Full Time - Monday through Friday 8:00 AM to 5:00 PM