Practice Manager - Cornea
Mass General Brigham · Boston, MA · 1 mo ago
Consulting$66k–$96k/yrFull-time
Summary
Responsible for the day to day operations of Cornea service. Provides direct supervision of 8 -10 administrative support staff, and operational duties and functions. As a member of the leadership team, provides administrative cross coverage to manage staffing and/or operational issues.
Essential Functions
- Oversees the day-to-day administrative performance of administrative support staff and manage staff schedules.
- Evaluates daily staffing needs and coordinates replacement of staff.
- Performs hiring, orientation and evaluation of staff. Administers corrective action if appropriate.
- Assists in the career development of practice employees through on-going coaching, counseling, and training.
- Ensures all mandatory training is completed by staff and HIPAA policies and procedures are followed by staff.
- Evaluates, develops and implements administrative systems and procedures designed to maximize practice operations.
- Regularly evaluates and analyzes practice performance metrics.
- Collaborates with practice leaders on the preparation of the practices annual budgets.
- Oversees the department's payroll including the resolution of payroll issues.
- Monitors patient billing activity to ensure compliance with revenue procedures.
- All other duties assigned.
Qualifications
- Education: Bachelor's Degree in related field required. Experience cannot substitute for degree.
- Experience: 2-3 years supervisory experience required; 2-3 years experience working in an academic healthcare environment required.
Skills
- Strong understanding of all Office Suite.
- Strong communication and organizational skills.
- Strong and proven leadership skills.
- Ability to work with staff of all levels.
- Excellent time management skills.
- Analytical and math skills.
- Knowledge of Accounting Principles.
- Ability to adapt to multiple and rapidly changing priorities and deadlines.
Pay & Schedule
- Pay Range: $65,998.40 - $96,033.60/Annual
- Work Location: Onsite at 243-245 Charles Street
- Scheduled Weekly Hours: 40
- Work Shift: Day (United States of America)