Practice Manager
Southern Orthodontic Partners · O'Fallon, IL · 4 days ago
On-siteConsulting$75k–$85k/yrFull-time
At our local orthodontic practices, teamwork, positive energy, and creating great patient experiences are at the center of what we do. Through partnership with Southern Orthodontic Partners, our teams enjoy a supportive environment where you can grow your career while helping patients feel confident in their smiles every day.
About the role
We are seeking an experienced and results-driven Practice Manager to oversee daily operations, drive team performance, and support exceptional patient care. This role partners closely with the Regional Director of Operations and clinical leadership to ensure operational excellence, financial performance, and a strong, team-focused culture.
Responsibilities
- Lead and cultivate a high-performing, patient-centered practice culture aligned with our mission, vision, and values
- Oversee daily office operations, workflows, and administrative systems
- Manage team scheduling, payroll, performance, and accountability
- Monitor and drive KPIs, revenue goals, and bonus tracking
- Collaborate on marketing initiatives and patient growth strategies
- Ensure compliance with payer policies, regulatory standards, and clinical protocols
- Manage vendor relationships, inventory control, and financial processes
- Maintain accurate patient experience standards, addressing concerns and feedback
- Conduct regular audits (charts, communications, A/R, and operational metrics)
Requirements
- 3+ years of orthodontic or dental practice management experience (preferred)
- Excellent communication, leadership, and team development skills
- Strong business acumen, including P&L and financial analysis
Physical Requirements
- Prolonged periods of sitting, standing, and walking
- Manual dexterity and the ability to lift up to 30lbs
- Occasional bending or reaching
Benefits
- Competitive salary + performance incentives
- Health, dental, and vision insurance
- Paid time off (PTO)
- Company-paid short-term and long-term disability (STD/LTD)
- 401(k) with up to 4% company match
Pay
$75,000-$85,000/yr