Practice Manager

The Practice Manager collaborates with the Director of Operations in making operational decisions for the partner practice. This role serves as a key member of the McGrory Orthodontics team, collaborating with Doctors and other clinical/administrative leaders. This is a position that relies on relationships, business savvy and practice knowledge. We are looking for people who are: FlexibleCommittedImprovement focusedTeam focusedFunCuriousRelationship focusedListeners who relate with peopleSelf-StartersEager to learn new skills Essential Job Functions: Own and drive practice culture as a Leader to influence Team Member motivation (Mission, Vision, Values)Maintain the organization of the office (protocols, calendars, e-mails, agendas, etc.)Perform as a first line Treatment Coordinator, Scheduling Coordinator, or Financial Coordinator when neededAssist in Marketing collaboration, organization, and executionManage and own bonus tracking and practice and team member KPIsAssist with Doctor Schedule Templating and Team Member schedulingManage Team Member Payroll (Timesheet edits, bonuses, reimbursements, etc.)Manage Team Member Accountability collaborating with Human Resources (connection, discipline, time off, attendance, etc.)Manage Team Member hiring, termination, reviews, goal setting, recruiting with Director of OpsTrack all licensure and certification updatesManage communications with Vendors/Third Parties (statement/invoice correspondence, oversee inventory control)Ensure compliance with payer and reimbursement policiesManage invoice payment/receipt with CTS collaborationDeliver excellent patient service and care (concerns, reviews, etc.)Own training new Team Members and development/implementation of training manuals/plansConduct Audits (patient charts, in/out-bound calls/texts/emails, A/R, team trackers, etc.) *Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice. Essential Job Skills: Strong interpersonal and communication skills to effectively communicate with the team, patients, and DoctorExcellent leadership, motivation, team building, and training skillsAbility to understand and analyze P&L and financial statementsIn-depth knowledge of orthodontic best practices and standardsAbility to problem-solve and retain talented team members through continued relationship building Preferred Requirements: 1-2 years recent experience in dental environment1-2 years of orthodontic practice management experience Benefits: Competitive benefits package including PTO, health/vision/dental insurance, and company paid STD/LTDRobust 401k plan, including a company match up to 4% Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting, standing, walking for much of the day Manual dexterity Lifting up to 30 pounds (may exceed this amount at times in emergency patient situations) Bending and reaching Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).