Practice Manager

About the Role

We are seeking a people-focused leader and strategic problem solver to join our thriving team as a Practice Manager at San Antonio Equine Hospital, a dynamic primary care and referral hospital serving South Central Texas. This role is ideal for someone who thrives in a fast-paced environment and understands the unique demands of a busy equine veterinary practice. Our hospital offers advanced diagnostics and treatments, including sports medicine, 24/7 emergency services, radiography and ultrasound, advanced reproduction with embryo transfer and foaling out, wellness and preventative care, and more.

As a Practice Manager, you will play a crucial role in shaping the future of our hospital, ensuring top-tier patient care and exceptional client service. Your leadership will drive the hospital's success, enhance profitability, and nurture a culture of excellence and compassion. You will collaborate closely with the Managing Veterinarian to ensure efficient and profitable operations while overseeing daily hospital workflows. Regular on-site attendance is required due to managerial responsibilities and the need for in-person interaction with clients and employees.

Responsibilities

• Oversee daily hospital operations and workflow
• Lead, support, and develop the hospital's administrative and support teams
• Partner with veterinarians and hospital leadership on operational priorities and strategic initiatives
• Support recruiting, onboarding, training, scheduling, and employee development
• Foster a positive, collaborative, and accountable team culture
• Monitor practice performance, financial metrics, and operational efficiencies
• Help develop and implement policies, procedures, and processes that support continued growth
• Maintain a strong focus on client satisfaction and service excellence
• Coordinate hospital resources, equipment, inventory, and vendor relationships
• Ensure compliance with applicable policies, regulations, and hospital standards
• Implement new technologies and initiatives to improve operational efficiency

Requirements

• A bachelor’s degree in business or a related field is preferred
• 3-5 years of experience in a managerial role, including customer service experience
• Previous veterinary practice management, healthcare management, or related leadership experience required
• Strong organizational, communication, and problem-solving skills
• Experience leading and developing teams
• A demonstrated ability to manage multiple priorities in a fast-paced environment
• Strong business and operational acumen
• Experience with equine veterinary medicine or a strong understanding of the equine industry preferred