Practice Manager

About The Role

As Practice Manager, you will serve as a key member of the leadership team, working in close collaboration with our Managing Veterinarian and support staff to ensure smooth operations, exceptional client service, and a thriving team culture across two locations. This role is ideal for a driven, organized, and team-oriented individual who thrives in a fast-paced equine environment.

Key Responsibilities

• Leadership & Strategic Planning: Partner with the Managing Veterinarian to set and achieve short- and long-term strategic goals; foster a supportive and collaborative team culture focused on high-quality patient care and service; lead staff meetings, team-building initiatives, and internal communications; champion change and promote best practices across all areas of operations.
• Operations Management: Oversee day-to-day administrative operations, ensuring seamless clinic and ambulatory workflows; manage compliance with OSHA, DEA, and other regulatory standards; maintain the hospital schedule and optimize labor utilization; supervise fleet maintenance, facility repairs, and IT needs.
• Team & HR Management: Lead recruitment, onboarding, training, and development of support staff; supervise performance management, including coaching, evaluations, and disciplinary actions; maintain accurate licensure, CE records, and credentialing documentation for veterinarians.
• Client Service & Community Engagement: Ensure exceptional client service, resolving issues with professionalism and empathy; implement strategies to grow client engagement and local referrals; support educational outreach and marketing through Abrahams' digital presence and local events.
• Financial Management: Manage accounts receivable/payable, bank deposits, and invoice audits; oversee payroll processing and DVM production calculations; monitor and control inventory and facility expenses; collaborate on budgeting and forecasting to support clinic growth.

Qualifications

• Bachelor's degree in business, management, or a related field (preferred)
• 3–5 years of experience in a veterinary or medical practice leadership role
• Strong knowledge of HR best practices, financial reporting, and inventory control
• Proficiency in Microsoft Office and practice management software (EzyVet experience is a plus!)
• Excellent interpersonal and communication skills
• Horse industry background or equine experience strongly preferred

Why Abrahams Equine Clinic?

• Work with a nationally respected team of veterinary professionals
• Be part of a legacy of client trust and equine health that spans generations
• Enjoy a supportive workplace culture rooted in teamwork, respect, and continuous learning
• Located in the beautiful rolling countryside near Cedar Rapids, Iowa—offering access to rural charm and metropolitan convenience

For more details please contact - debbie.hughes@nva.com or call/text: 629-292-3853