Practice Manager

About the role

We are seeking a full-time Practice Manager to join our Business Office team. This is a remote position available for candidates residing in PA, DE, MD, NJ, OH, FL, TX, and VA.

Responsibilities

• Ensure revenue, billing, and reimbursement are captured accurately and in compliance with organizational and regulatory standards, while conducting gap analyses to identify workflow, process, or documentation breakdowns impacting revenue integrity.
• Provide training, guidance, and ongoing support to staff to ensure understanding of revenue cycle best practices and compliance requirements.
• Collaborate with cross-functional Business Operation teams to address systemic issues and improve revenue cycle outcomes.
• Review and manage key revenue cycle reports, including but not limited to (Unbilled, Authorizations & Treatment Plan reports).
• Report identified risks or gaps to the Director of Practice Management and monitor the resolution of outstanding revenue cycle items to support timely billing.
• Coordinate, schedule, and co-host Open Accounts Receivable (AR) meetings in partnership with the Director of AR and other Business Operations team members.
• Prepare and distribute relevant reports in advance and collaborate with internal teams to compile and validate Open AR data and supporting information prior to meetings.
• Document detailed Open AR meeting notes, including action items, corrective action plans, and assigned ownership, while supporting follow-up efforts by monitoring progress and reinforcing timely resolution.
• Maintain and update all process maps in collaboration with program operations and business office staff, ensuring alignment with business rules, regulatory requirements, and compliance standards.
• Conduct periodic reviews for accuracy and effectiveness and develop new process maps using payer manuals, websites, and other resources to support comprehensive and compliant workflows.
• Complete Medicaid, Medicare, and other payer enrollment applications while collaborating with internal teams to ensure all submissions meet payer requirements and compliance standards.
• Monitor and track application status using designated tools, proactively follow up to ensure timely processing and resolution, and identify and escalate any barriers or delays to appropriate stakeholders.

Requirements

• Associates degree or Bachelor's degree required.
• 3-5 years experience in healthcare setting/billing office required.
• Experience working with Medicaid and Medicare enrollments, revenue cycle management, and process workflow.

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.
• Learn more about our full benefits package - https://www.merakey.org/careers/benefits

Pay

Pay rate starting at $26/hr