Practice Manager

Location: Monroe, GA • Full-time

About Us

MedLink GA is a leading healthcare provider dedicated to delivering high-quality, patient-centered care across Georgia. We are seeking someone who is compassionate and detail-oriented to join our team and support healthcare professionals in providing top-notch medical services to our community.

Responsibilities

• Oversee day-to-day operational activities of the staff, facility maintenance, and clinical functions of medical support staff.
• Provide leadership and supervision to Medical Secretaries, Medical Records staff, Medical Assistants, Licensed Practical Nurses, and Registered Nurses.
• Monitor and evaluate practice financial and operational performance as a member of the Leadership Team; initiate corrective action where appropriate.
• Coordinate clinical activities with site providers and/or Medical Director.
• Handle, report, and assist in resolving patient complaints, billing issues, and other administrative concerns.
• Monitor staff use of the practice management system for accuracy; identify issues and training requirements.
• Manage timely documentation of patient visits.
• Work with the Compliance Department to ensure proper handling of protected health information.
• Interface with outside organizations regarding patient services, including translation and transportation.
• Authorize payments for invoices per organizational protocols.
• Ensure payment processing and proper recording of financial records/transactions in accordance with established policies.
• Oversee timely completion and submission of service billing codes and daily production reconciliation reports.
• Collect, compile, and submit accurate financial and statistical data.
• Review and approve invoices and statements as appropriate.
• Maintain and coordinate services for facility, property, and equipment.
• Ensure PCMH (Patient-Centered Medical Home) activities are conducted according to PCMH Standards and MedLink Georgia policies.
• Participate in daily team huddles to ensure successful implementation.
• Monitor PCMH standards and report barriers to successful implementation to the MedLink Corporate PCMH designee.

Requirements

• Bachelor’s degree in business/management or healthcare management.
• Two years of medical practice or public health clinic management experience, with one year of supervisory/management experience at the department level.
• In lieu of a degree, a combination of equivalent education and work experience will be considered.