Practice Manager

Job Description

The Practice Manager is responsible for the delivery and project management of substantive practice development initiatives as directed by the Practice Group Directors. This position supports the smooth running of multiple practice groups both operationally and organizationally.

• Drive organization and execution across practice groups to ensure priorities, timelines and deliverables remain on track
• Support implementation of practice group strategic priorities by working closely with practice leadership to define goals and monitor progress
• Support day-to-day operations of the practice groups, under the direction of the Practice Group Director
• Project manage the delivery of substantive practice development initiatives and projects as directed by practice leadership
• Career Development: Coordinate associate onboarding, integration and offboarding, assist integration efforts as needed with other positions
• Manage and communicate lateral recruiting pipeline across practice leadership
• Operational Support: Support at a high level the operational aspects of running the practice group including drafting leadership communications, assisting the organization and planning of internal and external practice meetings and aiding with promotion, compensation and evaluation processes
• Track census file changes and ensure that these changes flow to other practice group reporting
• Partner with Finance & Accounting to review and analyze key financial metrics including capacity and profitability
• Analyze targeted financial reports to identify and explain specific trends and anomalies, including but not limited to advising on aspects related to billing and matter management
• Serve as a liaison between practice groups and administrative departments (Business Development and Marketing, HR, Professional Development, Accounting and Finance) to ensure operational excellence, efficiencies and effective use of resources toward meeting strategic objectives
• Foster cross-platform communication and idea exchange particularly with similar practice support and operational roles across the firm
• Identify and implement technology solutions, including AI tools and workflow automation, to improve operational efficiency, reporting, communication, and project execution across the PGD team

Job Specifications

• Minimum Bachelor’s Degree or equivalent required
• At least 5-7 years experience in a professional service environment
• Strong project management and critical thinking skills
• Ability to work well with all levels of management
• Reliable and flexible with a high degree of initiative
• Ability to work independently, set work goals and objectives
• Strong organizational and analytical skills, including Excel and PowerPoint, with exceptional attention to detail

Real Rewards

• Competitive total rewards package with the opportunity to earn performance-based bonuses
• Discretionary bonus for full time positions
• A comprehensive benefits package

Physical Demands And Work Environment

• Sit, use hands, reach with hands and arms, stoop, talk and hear
• Occasionally lift up to twenty (20) pounds
• Typical indoor office environment