Practice Manager

About the Role

At Bierman Autism Centers, we provide ABA therapy, occupational therapy, and speech therapy for children diagnosed with autism between the ages of 2–9 years old. We believe exceptional care starts with an exceptional team. We’re looking for a Practice Manager who is passionate about developing people, fostering a positive culture, and ensuring families receive an extraordinary experience from the moment they walk through our doors.

As a Practice Manager, you’ll be the heartbeat of the center by building strong, high-performing teams that feel supported, inspired, and empowered to grow. You won’t just manage operations; you’ll shape the environment that allows clinicians and staff to thrive. Your leadership will directly influence employee engagement, retention, and professional development, all while helping deliver meaningful outcomes for the children and families we serve.

Mission & Charter

Mission: To build and develop strong teams, ensure exceptional client experiences, and drive community and talent outreach for the continued success and growth of the center.

• Our work revolves around the client and their progress
• We create the culture in our centers that allows our team to thrive
• We create and run effective processes
• We find, build, and develop a great team within our centers
• We create strong relationships with our client parents, external providers, and communities
• We are accountable for all aspects of our centers’ success and growth

Responsibilities

• Team Leadership & Development: Build, coach, and lead a high-performing team through consistent feedback and development opportunities. Create a work environment that fosters growth, accountability, and collaboration to ensure high employee retention and satisfaction.
• Client Experience & Outcomes: Ensure clients receive the highest quality of care by supporting team members in delivering exceptional therapy services. Maintain a focus on client satisfaction and measurable progress.
• Community & Talent Outreach: Engage with the local community to drive outreach initiatives, strengthen relationships with external partners, and attract new talent and clients to the center.
• Operational Oversight: Ensure smooth day-to-day operations by managing resources efficiently, supporting employee schedules, and maintaining compliance with health and safety standards, while aligning operational practices with the center’s goals.

Key Metrics for Success

• Team Engagement & Retention: High employee retention rates, positive team culture, and effective internal talent development.
• Client Satisfaction & Progress: Achieve high client satisfaction scores and measurable progress in client outcomes.
• Community & Talent Engagement: Successful outreach efforts that attract new talent, strengthen community relationships, and increase referrals.

Requirements

• Bachelor’s degree required
• Strong leadership and team-building skills
• Excellent verbal and written communication
• Problem-solving and decision-making capabilities
• Detail-oriented with strong organizational skills
• Technologically proficient and able to learn new systems quickly

Basic & Essential Functions

• Must be able to lift and carry clients who weigh at least 30 pounds
• Must be willing and able to restrain/hold/transport and utilize quick body movements as indicated in the Behavior Support Plan in the course of working with children with challenging behavior
• Must be able to assume and maintain a variety of postures including kneeling, squatting, crouching, crawling, sitting, standing, bending, for extended periods of time
• Must be able to walk and run to chase clients and maintain a three-foot distance at all times
• Must be able to sit on the floor or stand for extended periods of time
• Must be able to attend to basic needs such as feeding, diapering, toileting, and dressing
• Must have manual dexterity to perform specific computer and electronic device functions for data collection and session documentation
• Must have visual acuity to read and comprehend written communication through computer, electronic devices, and paper means
• Must be able to take written data and transfer to electronic files or database systems
• Must be able to maintain prolonged periods of working on a computer while sitting at a desk or on the floor
• Must be able to assemble, clean, and maintain therapy space including toys and furniture
• Must be able to administer medication to clients

Pay

$75,000 - 85,000 annually

Benefits

• Paid Time Off
• 401k
• Health, dental, and vision insurance
• Optional Short and Long-Term disability coverage