Practice Group Manager
LifeStance Health · Macon, GA · 3 wk ago
Management$68k–$75k/yrFull-time
Job Summary
The Practice Group Manager will provide direction, coaching, and support to team members and clinicians in their assigned offices, serving as a local culture carrier and an extension of operations leadership.
Benefits
- Medical, dental, vision, AD&D, short and long-term disability, and life insurance
- 401(k) retirement savings with employer match
- Paid parental leave, paid time off, holiday pay
- Employee Assistance Program
Duties/Responsibilities
- Operational Excellence
- Accountable for monthly performance management and report out of assigned key performance indicators
- Ensure implementation of all LFST operational and clinical processes and practices
- Partner and collaborate with shared services teams
- Manage local referral source relationships and promote LFST in local geographies
- Audit available patient capacity and clinician utilization
- Build a high performing team through selection, training, and performance management
- Support in-office clinician engagement activities
- Onboard and train new clinician hires
- Oversee escalated patient complaints and partner with clinical/medical leadership to drive resolution
- Partner with Clinical Director & RMD/RAPRN to ensure clinicians have support around case consults, clinical documentation & integrity, and clinical best practices
- Communicate with Operational and Clinical Directors to flag issues related to clinician dissatisfaction
Required Skills/Abilities
- Microsoft Office experience
- Strong Excel skills (pivot tables, formulas, etc.)
- Strong technical and analytical skills
- Excellent written and verbal communication skills
- Highly organized with strong attention to detail and accuracy
Education And Experience
- Bachelor’s Degree with 3+ years of healthcare leadership OR 5+ years of healthcare leadership experience required
Physical Requirements
- Sit, stand, bend, talk, and hear
- Frequently walk
- Lift and/or move objects up to 25 pounds
Compensation
$68,000 - 75,000/annually, plus annual bonus potential
Locations
- 2959 Sharpsburg McCollum Road, Suite 105 Newnan, GA 30265
- 1200 Brookstone Centre Pkwy, Building 200, Suite 226 Columbus, GA 31904
- 6055 Lakeside Commons Drive, Suite 320 Macon, GA 31210
Benefits
- Medical, dental, vision, AD&D, short and long-term disability, and life insurance
- 401(k) retirement savings with employer match
- Paid parental leave, paid time off, holiday pay
- Employee Assistance Program