Practice Group Manager

Job Summary

The Practice Group Manager will provide direction, coaching, and support to team members and clinicians in their assigned offices, serving as a local culture carrier and an extension of operations leadership.

Benefits

• Medical, dental, vision, AD&D, short and long-term disability, and life insurance
• 401(k) retirement savings with employer match
• Paid parental leave, paid time off, holiday pay
• Employee Assistance Program

Duties/Responsibilities

• Operational Excellence: Financial performance management, monitoring workflow processes, outcomes, clinician/patient satisfaction, and performance measures.
• Coordinate and oversee responsibilities to ensure assigned offices operate efficiently and smoothly.
• Ensure implementation of all LFST operational and clinical processes and practices.
• Partner and collaborate with shared services teams for comprehensive clinician and patient support.
• Manage local referral source relationships and promote LFST in local geographies.
• Audit available patient capacity and clinician utilization.
• Build a high-performing team through selection, training, and performance management.
• Support in-office clinician engagement activities.
• Onboard and train new clinician hires.
• Oversee escalated patient complaints and partner with clinical/medical leadership to drive resolution.
• Partner with Clinical Director & RMD/RAPRN to ensure clinicians have support around case consults, clinical documentation & integrity, and clinical best practices.
• Communicate with Operational and Clinical Directors weekly to flag issues related to clinician dissatisfaction.
• Mentor and engage strong performers.

Required Skills/Abilities

• Microsoft Office experience
• Strong Excel skills (pivot tables, formulas, etc.)
• Strong technical and analytical skills
• Excellent written and verbal communication skills
• Highly organized with strong attention to detail and accuracy

Education And Experience

• Bachelor’s Degree with 3+ years of healthcare leadership OR 5+ years of healthcare leadership experience required

Physical Requirements

• Sit, stand, bend, talk, and hear
• Frequent walking
• Lift and/or move objects up to 25 pounds