PRACTICE COACH

About the role

The Practice Coach supports Health Center Organizations in achieving clinical, operational, and quality improvement goals through coaching, facilitating workshops, and implementing technology solutions.

Responsibilities

• Provide direct coaching support to clinical teams, both in-person and remotely
• Facilitate peer learning sessions, webinars, office hours, and technical briefings
• Aid care teams in obtaining and using data to create clinical/operational action plans
• Use strategies of adaptive change support, motivational interviewing, trauma responsiveness, and quality improvement
• Support health center team adoption of technology solutions to drive practice transformation
• Manage multiple concurrent clinical improvement projects
• Participate in OCHIN cross-departmental project teams
• Build/maintain relationships with internal and external stakeholders
• Identify, document, and share best practice insights and actionable recommendations

Requirements

• Master’s degree in healthcare or a related field, with at least 3 years of experience supporting health care teams in similar or relevant role
• Strong problem-solving skills, including the ability to resolve issues without precedent
• Experience supporting individual clinicians, care teams, and clinic leaders with implementing practice changes
• Knowledge of change management and human-centered design
• Strong facilitation skills, including the ability to design and lead effective meetings
• Experience in a telecommuter role, including use of electronic documentation and file management, remote communication technologies, and task management
• Prior to team interview, all candidates must complete a competency assessment

Qualifications

• Excellent written and verbal communication skills
• Ability to create welcoming, structured spaces for collaboration
• Strong experience in a telecommuter role
• Physical requirements: constant interpersonal skills, teamwork, and customer service; frequent creativity, mentoring, presentations/teaching; occasional decision making and independent judgment or action

Skills

• Change management
• Human-centered design
• Primary care concepts
• Chronic disease management
• FQHC/safety net clinics

Benefits

Comprehensive benefits package available. Details can be found on the OCHIN website.

Pay

Base pay range: $74,519 - $119,231. Final offer will be based on a variety of factors including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.

Schedule

Virtual home-office environment with occasional travel for on-site Go Live support based on business requirements.

Benefits

Comprehensive benefits package available. Details can be found on the OCHIN website.

Contact Information

To apply, please visit the OCHIN careers page: https://ochin.org/careers