Practice Administrator - Hospital Medicine - Good Samaritan Hospital
About the role
As the operational administrator for the site, you will provide direct, business operations support to our medical directors, site physician partners, advanced providers, and scribe (when applicable) employees. Your role is crucial in achieving our mission to improve lives.
Responsibilities
- Provide executive support to the site medical director and site management team to meet contract expectations.
- Support all site financials including contract stipends, expense reimbursements, and site payroll timecards.
- Act as the super user for all Vituity software applications and serve as a point person for hospital software and hardware systems.
- Act as the front-line liaison for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team.
- Facilitate all aspects of the daily patient census and attend daily multi-disciplinary rounds.
- Ensure all aspects of recruiting and on-boarding are completed for new providers and employees as well as locums and reservists and/or residents and students.
- Ensure all licensed providers complete their recredentialing timely and appropriately for their licensing, certificates, and credentials required by Vituity and hospital Medical Staff Office.
- Ensure all site partners and employees remain in compliance with Vituity and hospital programs and other mandated training or requests.
- Collaborate with Medical Director and Site Management Team in developing and maintaining site practice policies and procedures.
- Develop and maintain site orientation checklists and manuals.
- Provide office management to include, but not limited to, all aspects of meeting management, office systems, supplies, site events, and customer service.
- Project manage site operational programs to include, but not limited to, Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations.
- Ensure all aspects of billing and documentation compliance through completion of site WIP/TAD lists, answering provider routine questions, and scheduling monthly meetings with Revenue Cycle Management billing team.
- Ensure completion of mandated forms and requests as appropriate to include, but not limited to, death certificates, physician office requests, State specific Workers Compensation and Motor Vehicle Department reporting compliance, and pharmacy requests.
Requirements
- Two to three years of experience in an office or healthcare setting required.
- Associate or Bachelor’s degree in Business Administration, Human Resources or related field strongly preferred.
- Experience working in the healthcare field is preferred.
- Knowledge of healthcare and medical terminology preferred.
- Knowledge of general Human Resource principles preferred.
- Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred.
- Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
- Strong consultation skills and the ability to seek out information.
- Strong work ethic, organizational skills, and interpersonal skills.
- Ability to prioritize and work in a stressful environment.
- Ability to be self-directed, motivated, and sensitive to deadlines.
- Ability to express ideas and convey information effectively in verbal and written communications.
- Able to create a positive environment, clearly understand client/customer relationships, and promote Vituity’s positive image.
- Able to understand and apply information management principles, data analysis interpretation, and continuous quality improvement tools/methodologies.
- Able to establish and maintain effective working relationships as required by the duties of the position.
- Able to read, understand, and communicate in English sufficient to perform the duties of the position.
- Able to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.
Qualifications
- Knowledge of healthcare and medical terminology preferred.
- Knowledge of general Human Resource principles preferred.
- Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred.
- Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
- Strong consultation skills and the ability to seek out information.
- Strong work ethic, organizational skills, and interpersonal skills.
- Ability to prioritize and work in a stressful environment.
- Ability to be self-directed, motivated, and sensitive to deadlines.
- Ability to express ideas and convey information effectively in verbal and written communications.
- Able to create a positive environment, clearly understand client/customer relationships, and promote Vituity’s positive image.
- Able to understand and apply information management principles, data analysis interpretation, and continuous quality improvement tools/methodologies.
- Able to establish and maintain effective working relationships as required by the duties of the position.
- Able to read, understand, and communicate in English sufficient to perform the duties of the position.
- Able to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.
Skills
- Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
- Strong consultation skills and the ability to seek out information.
- Strong work ethic, organizational skills, and interpersonal skills.
- Ability to prioritize and work in a stressful environment.
- Ability to be self-directed, motivated, and sensitive to deadlines.
- Ability to express ideas and convey information effectively in verbal and written communications.
- Able to create a positive environment, clearly understand client/customer relationships, and promote Vituity’s positive image.
- Able to understand and apply information management principles, data analysis interpretation, and continuous quality improvement tools/methodologies.
- Able to establish and maintain effective working relationships as required by the duties of the position.
- Able to read, understand, and communicate in English sufficient to perform the duties of the position.
- Able to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.
Benefits
- Superior health plan options.
- Dental, Vision, HSA/FSA, Life and AD&D coverage, and more.
- Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service).
- Generous paid time off starting 3-4 weeks’ annually.
- Student Loan Refinancing Discounts.
- Professional and Career Development Program.
- EAP and travel assistance included.
- Wellness program.
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees.
Pay
The base salary range for this position is $27.60 - $34.50, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer.
Schedule
Applicants only. No agencies please.