Practice Administrator - Hospital Medicine - Good Samaritan Hospital - West Chester

About the role

Vituity is seeking a Hospital Medicine Practice Administrator to join our team in Suffern, NY. This role plays a vital part in our mission to transform healthcare and improve lives.

Responsibilities

• Provide direct, business operations support to medical directors, site physician partners, advanced providers, and scribes (when applicable).
• Act as the operational administrator for the site and as the interface between the practice and the hospital and community.
• Act as the front-line liaison for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team.
• Support the site medical director and site management team to meet contract expectations.
• Support all site financials including contract stipends, expense reimbursements, and site payroll timecards.
• Be the super user for all Vituity software applications and act as a point person for hospital software and hardware systems.
• Provide support for providers in criminal or civil disputes, including subpoena handling, deposition scheduling, and fee schedule development.
• Manage office operations including meeting management, office systems, supplies, site events, and customer service.
• Facilitate patient census and attend daily multi-disciplinary rounds.
• Ensure adequate clinical schedules and coverage without disrupting patient care.
• Project manage operational programs such as Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations.
• Ensure all aspects of recruiting and onboarding new providers and employees, including locums and reservists and/or residents and students.
• Ensure all licensed providers complete recredentialing timely and appropriately.
• Ensure all site partners and employees remain compliant with Vituity and hospital programs.
• Act as the point person for all Vituity People Operations (Human Resources) relations.
• Develop and maintain site orientation checklists and manuals.
• Collaborate with Medical Director and Site Management Team in developing and maintaining site practice policies and procedures.
• Ensure all medical records and data are submitted to Revenue Cycle Management in a timely manner and appropriate charge capture is performed.
• Ensure billing and documentation compliance through completion of site WIP/TAD lists, answering provider routine questions, and participating in monthly meetings with Revenue Cycle Management billing team.
• Ensure completion of mandated forms and requests as appropriate.

Requirements

• Two to three years of experience in an office or healthcare setting.
• Average Associate or Bachelor’s degree in Business Administration, Human Resources, or related field.
• Experience working in the healthcare field preferred.
• Knowledge of healthcare and medical terminology preferred.
• Knowledge of general Human Resource principles preferred.
• Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred.
• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to be self-directed, motivated, and sensitive to deadlines.
• Ability to express ideas and convey information effectively in verbal and written communications.
• Able to create a positive environment, clearly understand client/customer relationships, and promote Vituity's positive image.
• Ability to understand and apply information management principles, data analysis interpretation, and continuous quality improvement tools/methodologies.
• Ability to establish and maintain effective working relationships as required by the duties of the position.
• Able to read, understand, and communicate in English sufficient to perform the duties of the position.
• Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.

Qualifications

• Associate or Bachelor’s degree in Business Administration, Human Resources, or related field.
• Two to three years of experience in an office or healthcare setting.
• Experience working in the healthcare field preferred.
• Knowledge of healthcare and medical terminology preferred.
• Knowledge of general Human Resource principles preferred.
• Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred.
• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.

Skills

• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to be self-directed, motivated, and sensitive to deadlines.
• Ability to express ideas and convey information effectively in verbal and written communications.
• Ability to understand and apply information management principles, data analysis interpretation, and continuous quality improvement tools/methodologies.
• Ability to establish and maintain effective working relationships as required by the duties of the position.
• Ability to read, understand, and communicate in English sufficient to perform the duties of the position.
• Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.

Benefits

• Comprehensive compensation and benefits package including health plan options, dental, vision, HSA/FSA, life and AD&D coverage, and more.
• Top-tier 401(k) retirement savings plan with a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service).
• Generous paid time off starting 3-4 weeks annually.
• Student loan refinancing discounts.
• Professional and career development program.
• EAP and travel assistance included.
• Wellness program.
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

Pay

The base salary range for this position is $28.08-$35.10, exclusive of fringe benefits or potential bonuses. Final base salary compensation will be determined based on factors such as skills, education, and/or experience. Vituity is committed to complying with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity.

Schedule

Not specified.