Practice Administrator - Critical Care - Good Samaritan Hospital

About the role

Act as the operational administrator for the site Vituity leadership and as the interface for the practice to the hospital and community.

Act as the front-line liaison for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team.

Provide executive support to the site medical director and site management team to meet contract expectations.

Provide support for all site financials to include, but not limited to, contract stipends, expense reimbursements, and site payroll timecards.

Act as the super user for all Vituity software applications and as a point person for hospital software and hardware systems.

As appropriate to site practice, provide support to Vituity providers acting as a percipient witness in criminal or civil disputes including, but not limited to, receiving and routing subpoenas, scheduling depositions and trial testimony as applicable, development of a provider fee schedule, and including malpractice carrier as appropriate.

Provide office management to include, but not limited to, all aspects of meeting management, office systems, supplies, site events, and customer service.

As applicable to the practice line, facilitate all aspects of the daily patient census and attend daily multi-disciplinary rounds.

As applicable to the site practice, responsible for all aspects of the site clinical schedules to ensure adequate coverage with no disruption to patient care.

Collect, track, and analyze all site financial and operational data.

Project management as needed of the site operational programs to include, but not limited to, Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations.

Ensure all aspects of recruiting and on-boarding are completed for new providers and employees as well as locums and reservists and/or residents and students.

Ensure all licensed providers complete their recredentialing timely and appropriately for their licensing, certificates, and credentials required by Vituity and hospital Medical Staff Office.

Ensure all site partners and employees remain in compliance with Vituity and hospital programs and other mandated training or requests.

Act as the point person for all Vituity People Operations (Human Resources) relations to include, but not limited to, ensuring accurate site roster and compliance with employment law and Vituity policies.

Develop and maintain site orientation checklists and manuals.

Collaborate with Medical Director and Site Management Team in developing and maintaining site practice policies and procedures.

As applicable to practice line, responsible for all medical records and data submission to Revenue Cycle Management in a timely manner and responsible for appropriate charge capture in designated system, sending notices and follow up as appropriate.

Ensure billing and documentation compliance through completion of site WIP/TAD lists, answering provider routine questions, and schedule/hosting/participating in the monthly meeting with Revenue Cycle Management billing team.

Ensure completion of mandated forms and requests as appropriate to include, but not limited to, death certificates, physician office requests, State specific Workers Compensation and Motor Vehicle Department reporting compliance, and pharmacy requests.

Requirements

• Two to three years of experience in an office or healthcare setting required.
• Associate or Bachelor’s degree in Business Administration, Human Resources or related field strongly preferred.
• Experience working in the healthcare field is preferred.
• Knowledge of healthcare and medical terminology preferred.
• Knowledge of general Human Resource principles preferred.
• Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred.
• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Able to prioritize and work in a stressful environment.
• Able to be self-directed, motivated, and sensitive to deadlines.
• Able to express ideas and convey information effectively in verbal and written communications.
• Able to create a positive environment, clearly understand client / customer relationships, and promotes Vituity positive image.
• Able to understand and apply information management principles, data analysis interpretation and continuous quality improvement tools/methodologies.
• Able to establish and maintain effective working relationships as required by the duties of the position.
• Able to read, understand and communicate in English sufficient to perform the duties of the position.
• Able to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.

Qualifications

• Knowledge of healthcare and medical terminology preferred.
• Knowledge of general Human Resource principles preferred.
• Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred.
• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Able to prioritize and work in a stressful environment.
• Able to be self-directed, motivated, and sensitive to deadlines.
• Able to express ideas and convey information effectively in verbal and written communications.
• Able to create a positive environment, clearly understand client / customer relationships, and promotes Vituity positive image.
• Able to understand and apply information management principles, data analysis interpretation and continuous quality improvement tools/methodologies.
• Able to establish and maintain effective working relationships as required by the duties of the position.
• Able to read, understand and communicate in English sufficient to perform the duties of the position.
• Able to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.

Skills

• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Able to prioritize and work in a stressful environment.
• Able to be self-directed, motivated, and sensitive to deadlines.
• Able to express ideas and convey information effectively in verbal and written communications.
• Able to create a positive environment, clearly understand client / customer relationships, and promotes Vituity positive image.
• Able to understand and apply information management principles, data analysis interpretation and continuous quality improvement tools/methodologies.
• Able to establish and maintain effective working relationships as required by the duties of the position.
• Able to read, understand and communicate in English sufficient to perform the duties of the position.
• Able to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.

Benefits

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
• Generous paid time off starting 3-4 weeks’ annually
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP and travel assistance included
• Wellness program
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

Pay

The base salary range for this position is $27.60 - $34.50, exclusive of fringe benefits or potential bonuses.

Schedule

Vituity does not specify a standard schedule for this role.